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  • [Forum] Frozen White Screen after posting new thread

    Hello everyone,

    We've got a persistent problem that is happening across all browsers and OS's. When a user tries to post a new thread, as they hit Submit it goes to a blank white screen and then stops.

    Here's the URL for the blank white screen after posting a new thread

    http://giantscalenews.com/forum/newt...postthread&f=2

    and here's the URL for the actual new thread that can be found by clicking, Back-Back-Refresh

    http://giantscalenews.com/forum/show...er-test-thread


    Any suggestions? WAG's as to what I should do? Expert takes with a high probability of leading to a solution?

    Many thanks,
    Bart
    Last edited by webducknj; Thu 28th Aug '14, 2:05pm.

  • #2
    See below for our guide to common causes of blank/white pages:
    http://www.vbulletin.com/docs/html/blank_pages
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.5.6 Demo
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    • #3
      i thought that that help page was for vb5

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      • #4
        thanks for fixing the link.

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        • #5
          just tried #6 on your list and it blanked out the forums so that any links to it were unrecognized

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          • #6
            You can change the version number in the drop down at the top but that page is the same for all versions.

            If you're still getting no joy, the next step would be to check if your host is running mod_security or Suhosin. if they are, ask them to disable them temporarily and see if that fixes the issue. if it does, they'll need to establish which rule is being triggered, and alter that rule.
            MARK.B | vBULLETIN SUPPORT

            TalkNewsUK - My vBulletin 5.5.6 Demo
            AdminAmmo - My Cloud Demo

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            widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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