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  • Rhoody
    replied
    Hi again,

    Liquidweb did adjust the mod_security rules 2 times:

    I am not sure why he triggered the ModSecurity. The rule he triggered was whitelisted. It is possible the changes did not take effect. I restarted Apache again. He shouldn't trigger the ModSecurity. Please let me know if you have any additional questions or concerns.still no changes. member can log in, can send PM but not post, gets error:


    Forbidden You don't have permission to access /board/newthread.php on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.Any further ideas ?

    Thanks in advanced

    Rhoody

    Leave a comment:


  • Rhoody
    replied
    Thanks, I send your suggestion to our host and they took action, now I wait if the member can post. thanks again

    Leave a comment:


  • Lynne
    replied
    That looks like a mod_security issue. You should show the error to your host and ask them to loosen the mod_security rules for your site.

    Leave a comment:


  • Rhoody
    started a topic [Forum] Forbidden - you don't have permission

    Forbidden - you don't have permission

    I received a PM of a member, who gets the "famous"

    Forbidden

    You don't have permission to access /board/newthread.php on this server.
    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    He can log in, can send PM's but he can not post. I checked his profile and he is not restricted in any way (at least that what his setting says)

    I checked his IP. It shows up on blockforumspam but that is due to shared IP, what is used commonly by the ISP here in the Philippines.
    However, I forwarded the IP to our host (Liquidweb) and they don't have it blacklisted either.

    He is a regular poster and this issue started a few weeks ago.

    Anybody has any advices what could cause the issue?

    Thanks in advanced
    cheers

    Rhoody
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