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Notify Members When They Are Approved from "Users Awaiting Moderation" ?

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  • Eve_Ra
    replied
    Originally posted by tChristine View Post
    I have Moderate New Members --> Set to Yes.

    After the Register, they go into --> Users Awaiting Moderation.

    Then, to approve them, I click on their Username, and move them to --> Registered Users.
    You must not move yourself the user from Awaiting Moderation to Registered Users.
    When you approve the registration of the new user, the transfer from one group to the other is made automatically. Then, the Welcom email will be sent.

    Leave a comment:


  • 27iMac
    replied
    Originally posted by Maurd View Post

    When you have a user (or users) to moderate, that 0 will turn into a number. Click the [View] link.

    [ATTACH=CONFIG]57702[/ATTACH]
    Hi folks

    Can I ask here as it seems very pertinent, if ther are 'Users to Moderate" is there a way for moderators to be notified without visiting the forum... by email ?

    Hope someone can answer this question for me.

    Many thanks

    Leave a comment:


  • tChristine
    replied
    Originally posted by Maurd View Post

    You'll get this page; this is how you properly approve/deny/ignore a moderated registration:



    Let me know if that helps.
    ............

    Yes, that does help, thank you!

    Leave a comment:


  • Maurd
    replied
    Originally posted by tChristine View Post
    Then, to approve them, I click on their Username, and move them to --> Registered Users.
    So you're manually moving them? That's not the proper way to do it I'm afraid.

    When you're in the Admin CP, inside of the statistics box look for "Users to Moderate"; that's the thing you want.

    Click image for larger version

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    When you have a user (or users) to moderate, that 0 will turn into a number. Click the [View] link.

    Click image for larger version

Name:	Screenshot - 01272012 - 08:30:47 AM.png
Views:	1
Size:	3.6 KB
ID:	3686557

    You'll get this page; this is how you properly approve/deny/ignore a moderated registration:

    Click image for larger version

Name:	Screenshot - 01272012 - 08:32:04 AM.png
Views:	1
Size:	32.9 KB
ID:	3686558


    Let me know if that helps.

    Leave a comment:


  • tChristine
    replied
    Originally posted by josiah View Post
    Send Welcome Email
    If you enable this setting, the user will be sent an email after registration. Note if you enable Verify Email Address in Registration below, the user must verify their address before an email will be sent. If you have Moderate New Members enabled above, this setting will have no effect as the user will be sent an email once validated regardless of this setting.
    Right.

    But - that is not happening ^

    They are not receiving emails "once validated" - which is why I posted here in Troubleshooting.

    Leave a comment:


  • josiah
    replied
    Send Welcome Email
    If you enable this setting, the user will be sent an email after registration. Note if you enable Verify Email Address in Registration below, the user must verify their address before an email will be sent. If you have Moderate New Members enabled above, this setting will have no effect as the user will be sent an email once validated regardless of this setting.

    Leave a comment:


  • tChristine
    replied
    Originally posted by josiah View Post
    An E-Mail should be sent automatically when a user is approved unless you have "send welcome E-Mail" disabled.
    I have that enabled.

    ACP > User Registration Options > Send Welcome Email > Yes

    My members *do* get Welcome emails when Moderate New Members --> is set to No.

    My members *do not* get Welcome emails when Moderate New Members --> is set to Yes.

    When I move Members from "Users Awaiting Moderation" --> to --> Registered Users - they don't get notified that their Registration is Approved.

    Leave a comment:


  • josiah
    replied
    An E-Mail should be sent automatically when a user is approved unless you have "send welcome E-Mail" disabled.

    Leave a comment:


  • Notify Members When They Are Approved from "Users Awaiting Moderation" ?

    Hello,

    I have Moderate New Members --> Set to Yes.

    After the Register, they go into --> Users Awaiting Moderation.

    Then, to approve them, I click on their Username, and move them to --> Registered Users.

    But, they are not being notified via email when I approve and move them to --> Registered Users.

    How do I ensure they get an email, notifying them they're approved?

    Thanks
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