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  • [Forum] E-Mail Confirmation

    I've had to move our last two new users manually because they did not get their confirmation e-mail.

    What could the problem be? Could it be their e-mail client?
    Former vBulletin user

  • #2
    Maybe. Do other people get emails from your forum?
    No private support, only PM me when I ask for it. Support in the forums only.

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    • #3
      Originally posted by Hartmut View Post
      Maybe. Do other people get emails from your forum?
      Yes. A new user joined yesterday and got auto-confirmed just fine.

      The last user has Google e-mail, as well as the person before, I believe.
      Former vBulletin user

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      • #4
        Check if your server is on spam block lists-
        http://www.mxtoolbox.com/blacklists.aspx

        If it is you or your host can ask to be removed- it will help more mail get delivered properly.

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