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  • Hawk2
    replied
    Originally posted by tommeyboy View Post
    no... i removed the plugin first then removed the files from ftp.
    you will find if you replace them files it will fix the problem and let you login to you boards again

    Leave a comment:


  • borbole
    replied
    Something that you could try is to check the table that stores the mods and truncate it. Or another alternative is to roll back, uninstall the mods properly and then give the upgrade another go.

    But you do not have anything to worry about. The vb guys are pretty good at what they do and they will fix this for you.

    Leave a comment:


  • tommeyboy
    replied
    no... i removed the plugin first then removed the files from ftp.

    Leave a comment:


  • Hawk2
    replied
    I bet you he just deleted the files from the ftp without first removing the plugin seen a few people doing this

    Leave a comment:


  • borbole
    replied
    Originally posted by tommeyboy View Post
    A ticket was opened with the vb staff. I'm just trying to get this issue resolved faster and I thought it might be something that was a quick fix.

    Yes, I have backups of the site.
    Ah ok. Can you tell us how did you uninstall the mods?

    But if you submited a ticket then it would be better to not touch anything when the vb guys are working on it as well. As it might result in confusion when 2 persona are working on the same thing at the same time without knowing about each other, and therefore things might be made worse.

    Better to wait until they are through.

    Leave a comment:


  • tommeyboy
    replied
    A ticket was opened with the vb staff. I'm just trying to get this issue resolved faster and I thought it might be something that was a quick fix.

    Yes, I have backups of the site.

    Leave a comment:


  • borbole
    replied
    When I load your forum now I get all kind of error about vbseo files being missing.

    http://www.celebrityforums.com/forum/

    Warning: include_once(/home/celebfo/public_html/forum/includes/config_vbseo.php) [function.include-once]: failed to open stream: No such file or directory in /home/celebfo/public_html/forum/includes/functions_vbseo_pre.php on line 27

    Warning: include_once() [function.include]: Failed opening '/home/celebfo/public_html/forum/includes/config_vbseo.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/celebfo/public_html/forum/includes/functions_vbseo_pre.php on line 27

    Warning: include_once(/home/celebfo/public_html/forum/includes/VBSEO_VB_CONFIG) [function.include-once]: failed to open stream: No such file or directory in /home/celebfo/public_html/forum/vbseo.php on line 17

    Warning: include_once() [function.include]: Failed opening '/home/celebfo/public_html/forum/includes/VBSEO_VB_CONFIG' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/celebfo/public_html/forum/vbseo.php on line 17

    Warning: Invalid argument supplied for foreach() in /home/celebfo/public_html/forum/includes/functions_vbseo_crr.php on line 67

    Fatal error: Call to undefined method stdClass::set() in /home/celebfo/public_html/forum/includes/functions.php on line 7354
    Why don't you open a ticket at the customer area so one of the vb staff can investigate this for you?

    P.s. Did you make a backup of the db prior to running the upgrader btw?

    Leave a comment:


  • tommeyboy
    replied
    Okay.. I'll contact them.. Still have problems. I've removed all addons.. nothing installed or active on the modules or plugins page..

    The diagnostics show that the a lot of the files do not contain expected data. Not sure why because I've uploaded the files twice so far and when using diff, they compare. What's next?




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    Leave a comment:


  • Steve Machol
    replied
    You need to contact the authoer of that add-on for that info. That is not something we would know.

    Leave a comment:


  • Hawk2
    replied
    did you delete the files for this add on from the ftp without moving the plugin first? if so replace the files then remove the plugin then delete the files from the ftp

    Leave a comment:


  • tommeyboy
    replied
    Okay.. fine.. I'll do as you say and remove the addon. How can I determine what files are specific to that addon so that I can guarantee I've followed your steps to the letter and remove all traces of the offending addon?

    Leave a comment:


  • borbole
    replied
    Originally posted by tommeyboy View Post
    This is getting a bit frustrating... I've followed all your steps as I have noted above, but I need to add some products back into the board that are needed for functionality. Are you saying that after upgrading to v4.1 I'm now unable to add products to VB outside of what comes with it? Are you really serious?

    You are correct, there is one addon called insights, that is supposed to be supported by vb. I added that in to see if I could get that one product to work and as you can see from my other post, it doesn't work. So once again, everything has been turned off and disabled. The board is now working again, but is missing a lot of functionality.

    What now? Am I suppose to run the board like this now, with everything disabled?

    No one is saying that you can not add products to VB outside of what comes with it. However you should know that the third party mods are not supported by the vb. An admin uses them at his/her own risk.

    Leave a comment:


  • Steve Machol
    replied
    That error is clearly due to insights.php:

    Warning: require_once([path]/insights/insights.php) [function.require-once]: failed to open stream: No such file or directory in [path]/includes/functions.php(7068) : eval()'d code on line 1

    Fatal error: require_once() [function.require]: Failed opening required '/home/celebfo/public_html/forum/insights/insights.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/xxxxxx/public_html/forum/includes/functions.php(7068) : eval()'d code on line 1
    To fix this you need to wither follow my instructions and remove all traces of that add-on, or contact the author for help. Sorry if that was not clear.

    Leave a comment:


  • tommeyboy
    replied
    This is getting a bit frustrating... I've followed all your steps as I have noted above, but I need to add some products back into the board that are needed for functionality. Are you saying that after upgrading to v4.1 I'm now unable to add products to VB outside of what comes with it? Are you really serious?

    You are correct, there is one addon called insights, that is supposed to be supported by vb. I added that in to see if I could get that one product to work and as you can see from my other post, it doesn't work. So once again, everything has been turned off and disabled. The board is now working again, but is missing a lot of functionality.

    What now? Am I suppose to run the board like this now, with everything disabled?

    Leave a comment:


  • borbole
    replied
    Steve is right. That comes from a third party modification which I guess has not been uninstalled properly.

    Leave a comment:

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