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  • dandan17
    replied
    Hey guy's thanks for your help my server provider found the problem a plugin was installed wrong after the server move
    Last edited by dandan17; Mon 9th May '11, 8:09pm.

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  • Steve Machol
    replied
    You can use this link to reset your password:

    http://www.yoursite.com/forums/login.php?do=lostpw

    Using your domain and URL of course.

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  • dandan17
    replied
    ok paul i'll fill one out now

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  • Paul M
    replied
    I think your best bet is to raise a support ticket, it really needs access to your server to see what is going on.

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  • dandan17
    replied
    Originally posted by Steve Machol View Post
    That means you are using the wrong username or password. Have you tried resetting it?
    l can't log into the forum to change the password

    This could be important. Did you change the forum url as part of the move ?
    no paul the url is still the same
    this seem to be some kind of error in the software i never had a problem where if you log-out then some how it thinks you have used up your login quota on the first try of your log-in what could i have do to change that for everyone? should i re-upload the files you think that would help?please i really don't know..

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  • Paul M
    replied
    Originally posted by dandan17 View Post
    ...oh also i did move to a new server.
    This could be important. Did you change the forum url as part of the move ?

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  • Steve Machol
    replied
    That means you are using the wrong username or password. Have you tried resetting it?
    Last edited by Steve Machol; Sun 8th May '11, 9:10am.

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  • dandan17
    replied
    i disabled the plugins the hooks and i'm still getting that message, what can i do next to bypass this ?

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  • Steve Machol
    replied
    Disable all add-ons.

    If you cannot log into the Admin CP then to disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    This will disable all hooks and allow you to log in properly with no hooks running.

    http://www.vbulletin.com/docs/html/disable_plugins

    Leave a comment:


  • dandan17
    replied
    the only thing i remember doing yesterday as in installing was updating this VSa - Advanced Forum Rules v5.0.4 i did no editing or over riding any files on the server oh also i did have problems getting Nginx Admin started but thats fine now. i don't have a clue what to do next please help.

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  • Steve Machol
    replied
    Reindexing would not have caused this. Something else happened. Unfortunately I would need to know exactly what else you did.

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  • dandan17
    replied
    Is their anyway to fix this and for me to log-in?

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  • dandan17
    replied
    all i really remember doing was re-indexing my search engine on my site when i lost my internet feed and i didn't finish the indexing maybe that was it ? also i did a auto-repair --optimize --all-databases really that's it.oh also i did move to a new server.

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  • Steve Machol
    replied
    What did you do immediately prior to this problem starting? It would not happen on its own.

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  • dandan17
    started a topic [Forum] can't log-in to my forum

    can't log-in to my forum

    Hello,my forum is having a major problem know one can log-in not even my self everyone is getting this message after trying to loggin
    Wrong username or password. You have used up your failed login quota! Please wait 15 minutes before trying again. Don't forget that the password is case sensitive. Forgotten your password? Clickhere!
    can someone please help me to know why this is happening and how can it be fixed? Thanks

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