[Forum] Advertising Conditions not working?

[Merriweather]

I am having trouble with setting up my site advertising.

I created two 728 x 90 banners for along the bottom, just above the footer. Ad #1 is set to show there ONLY if the user is browsing a particular forum.

Ad #2 is set to show all the time EXCEPT if the conditions for Ad #1 are met, so to me, that would mean when you are in the forum Ad #1 is set to show in, Ad #2 should be hidden, right?

Except BOTH ads show in that forum.

Am I missing something?

ETA ~ Using VB 4.1.2 with CMS

[Zachery]

Can you take a screen shot of both advertisment settings?

[Merriweather]

Sure! Here's the shots:

These are my "Melissa & Doug" ad settings, set to show in a the Shopping & Products forum, plus all child forums



These are my Google ads settings, set to NOT show if the Mellisa & Doug ad's conditions are not met.



And here is how my Shopping & Products forum looks with the above settings in place (both ads shown).

[Zachery]

Are you sure you have the right ad seletcted from the drop down? What happens if you remove the requirements to show on the specific style for both ads?

[Merriweather]

These are my only two ads, so I'm sure I've selected the right one. Removing the style selection didn't make a difference because I had it not set to a specific style at first and then realized my mobile style was messed up by it. I just did it again to be sure (removed the style option on both ads) and it didn't change the outcome.

I also just reverted to the default style that comes with VB and had the same results, so it doesn't appear to be a style issue, either.

[Zachery]

Double check your ad templates, make sure they're not customized, if they are try reverting them.

[Merriweather]

I didn't customize them at all, but can you tell me what to check to be sure? (I'm not very good with the vb 4 templating system yet).

[Zachery]

AdminCP > Styles & Templates > Style Manager > Click on << >> Find the Ad Location Template group and expand it, are any of these templates (red/orange or showing as customized).

[Merriweather]

Thank you. None are modified (all show in white).

[Zachery]

Can you start a support ticket then so I can take a look first hand?

[Merriweather]

Thanks. I had done a petition to open an old one that was the same thing, I think. Is that ok, or should I start a new one?

ETA ~ This one: http://tracker.vbulletin.com/browse/VBIV-8565

[Zachery]

http://members.vbulletin.com support ticket, not bug report

[Merriweather]

Oops, never done this before... off I go! Thanks.