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  • [Forum] [HELP] Style manager crashed (Default theme aint working)

    Hello vbulletin sutomer support,

    Here is my website: http://www.telly-tv.com. I'm having some weird errors since last week. Everytime, I am making some modification in Style manager whole forum style get crashed. Even all the PHP files, thus - I'm force to restore the forum everytime, where I even loss data every time (like members, threads), I am willing to make some modification in style manager.

    My Default style aint working on the forum either. It's crashed, and today I tried to upload new style, but it ended up crashed and no luck. It would really be kind, if some vbulletin customer support member can take a look into my files and adminpanel and FTP details of mine.

    Please, Customer team member, if you want I can PM you my forum's details.. so you can take a look at it?

    Let me know.

    Hope this get sorted out quick enough. Thank you.
    Krishan

  • #2
    To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    Next, disable all plugins.

    Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

    Do you have the same problem?
    Vote for:

    - *Admin Settable Paid Subscription Reminder Timeframe*
    -
    *PM - Add ability to reply to originator only*
    - Add Admin ability to auto-subscribe users to specific channel(s)
    - "Quick Route" Interface...

    Comment


    • #3
      Sir yes, I am still getting error's. Would you really mind helping me out please, it would really be appreciative. I can give you FTP login and Site admin login, if you consider helping me.

      Thank you,
      Krishan.


      Originally posted by Trevor Hannant View Post
      To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

      Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

      [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

      Next, disable all plugins.

      Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

      define('DISABLE_HOOKS', true);

      Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

      Do you have the same problem?

      Comment


      • #4
        What are the specific errors you're having?
        Vote for:

        - *Admin Settable Paid Subscription Reminder Timeframe*
        -
        *PM - Add ability to reply to originator only*
        - Add Admin ability to auto-subscribe users to specific channel(s)
        - "Quick Route" Interface...

        Comment


        • #5
          Check SS, thats how default style look like. If I "make" some modification in current style..it'll become like that. Can't really afford members loose / topics.

          Require some serious help.
          Attached Files

          Comment


          • #6
            about_us.php File not recognized as part of vBulletin
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            ./admincp
            admin_vbseo.php File does not contain expected contents
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            ./clientscript
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            ./clientscript/libraries
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            ./clientscript/yui
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            ./clientscript/yui/history/assets
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            ./install
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            language.php File does not contain expected contents

            ./vbseo/includes
            functions_vbseo.php File does not contain expected contents
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            ./vbseo/resources/xml
            .htaccess File not found
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            vbseocp_arabic.xml File does not contain expected contents
            vbseocp_deutsch (du).xml File does not contain expected contents
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            vbseocp_dutch.xml File does not contain expected contents
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            vbseocp_spanish.xml File does not contain expected contents
            vbseocp_turkce.xml File does not contain expected contents
            Hope you can help me now!! Please I beg you, I really need to make changed in my forum..its kinda urgent, hope you can help me

            Comment


            • #7
              Still need to know the exact errors you are getting.
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment


              • #8
                Can you please elaborate, what type of error do you like me to show you? I'm having difficulties understanding you.

                Everytime, I am willing to make some modification in Style manager or in NAVBAR, HEADER or ANYWHERE. It ending up crashing my skin, all threads get disappeared.. Then, I have to restore WHOLE forum everytime. I'm unable to make any modification in Style manager nor any ad's modification.

                Originally posted by Steve Machol View Post
                Still need to know the exact errors you are getting.
                Last edited by Krishan; Wed 23 Mar '11, 9:42am.

                Comment


                • #9
                  I am referring to this post you made:

                  Sir yes, I am still getting error's.
                  Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                  Change CKEditor Colors to Match Style (for 4.1.4 and above)

                  Steve Machol Photography


                  Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                  Comment


                  • #10
                    Originally posted by Steve Machol View Post
                    I am referring to this post you made:
                    I replaced all the files in FTP. I turned off all plugins of the forum and even took out some of the XML files. Default Skin still WAS same. Didn't got fixed at all..after that I ran Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

                    Then, this I paste above is showing up..once again. Don't know why, but still its very same problem..I'm infact ready to give you details to you via Privatemessage...so you can look it up for me? =(
                    Last edited by Krishan; Wed 23 Mar '11, 9:58am.

                    Comment


                    • #11
                      Sorry then, I don't understand the reference to 'errors'. Could you please elaborate. A direct link would help to.
                      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                      Change CKEditor Colors to Match Style (for 4.1.4 and above)

                      Steve Machol Photography


                      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                      Comment


                      • #12
                        Alright. Check http://www.telly-tv.com now, scroll down and try to change the skin to Default one. You'll see, what I am trying to say. The current SKIN get the same as them, whenever I am trying to modify something in that skin.

                        Originally posted by Steve Machol View Post
                        Sorry then, I don't understand the reference to 'errors'. Could you please elaborate. A direct link would help to.

                        Comment


                        • #13
                          Try this. Create a new style and choose no parent style. This will force it to use the default templates. Then change to this style and view your forums with it. Do you have the same problem?

                          If you do, empty your browser cache, close all browser windows and try again.

                          If you do not have this problem with the original templates, then this means the problem is with one or more of your custom templates. You need to revert your templates, then redo your changes.
                          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                          Change CKEditor Colors to Match Style (for 4.1.4 and above)

                          Steve Machol Photography


                          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                          Comment


                          • #14
                            Yeah, I did that this morning to be honest. Nothing went in my way, I reverted whole TEMPLATE. Still, the old skin is not coming back. When I go to style manager: every option is highlighted in ORANGE color. "Orange Color - Template is Inherited From a Parent Style"

                            Very honest speaking Steve, this has been a headque for me for last 2-3 weeks.

                            Originally posted by Steve Machol View Post
                            Try this. Create a new style and choose no parent style. This will force it to use the default templates. Then change to this style and view your forums with it. Do you have the same problem?

                            If you do, empty your browser cache, close all browser windows and try again.

                            If you do not have this problem with the original templates, then this means the problem is with one or more of your custom templates. You need to revert your templates, then redo your changes.

                            Comment


                            • #15
                              The only way that would not work is if you somehow messed up the master templates, or you have a modification causing this.

                              First, reupload the original '.../install/vbulletin-style.xml' file. Then reimport it here:

                              Admin CP -> Styles & Templates -> Download / Upload Styles -> Import Style XML File -> OR import the XML file from your server -> ./install/vbulletin-style.xml -> Import

                              Then if you still still have the same problem, this is due to a modification. To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

                              Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

                              [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

                              Next, disable all products (except vB Blog, vB CMS and Skimlinks if you have them.)

                              Admin CP -> Plugins & Products -> Manage Products -> Disable

                              Then manually uncheck all plugins that are not for 'vBulletin Blog' and vBulletin CMS' here:

                              Admin CP -> Plugins & Products -> Plugin Manager

                              You must do BOTH of those steps in order to disable all non vBulletin Modifications.
                              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                              Change CKEditor Colors to Match Style (for 4.1.4 and above)

                              Steve Machol Photography


                              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                              Comment

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