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Cannot select certain buttons

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  • [CMS] Cannot select certain buttons

    I recently had my site moved to a dedicated server, and at the same time upgraded to vB 4.1.2. When I try to activate certain buttons, such as the Bold button, it will not activate. Similarly, when I am in the ACP, I cannot activate buttons as well. I figure this is a simple problem to rectify, so if anyone can help point me in the right direction, I would be forever grateful.

  • #2
    Here is an example. I cannot select the 'Configure' link. It does nothing when clicked.


    • #3
      For the widgets issue the most likely a problem with your .htaccess files.

      Try adding a line like this to your rewrite rules:

      RewriteRule ^widget/config/([0-9]+) widget.php?r=config/$1&%{QUERY_STRING}

      Another possible cause is vBAdvanced. Try removing or disabling that add-on if you have this installed.

      For the other issues those are either server issue or due to modifications. To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

      Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

      [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

      Next, disable all products (except vB Blog, vB CMS and Skimlinks if you have them.)

      Admin CP -> Plugins & Products -> Manage Products -> Disable

      Then manually uncheck all plugins that are not for 'vBulletin Blog' and vBulletin CMS' here:

      Admin CP -> Plugins & Products -> Plugin Manager

      You must do BOTH of those steps in order to disable all non vBulletin Modifications.

      Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

      Do you have the same problem?
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography

      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


      widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.