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    oddmud
    Senior Member

  • oddmud
    replied
    I just disabled them, they're useless anyways.

    Leave a comment:

  • gravityinsights
    New Member

  • gravityinsights
    replied
    Insights Outage 3/4/11

    Hey guys -

    We have to put our tail between our legs today. From 11:40PM last night to 10:20AM some of our customers were seeing slower than normal pageloads on their forums due to a webserver configuration issue in our datacenter. I have been reading some posts of people thinking Insights or users were hacked - this was not the case.

    We performed standard webserver upgrades last night during an approved maintenance window and immediately saw latency start occurring for some of our incoming requests. During this time some of our customers were impacted with slower then normal pageloads on their forums. We worked through the night - partial service restoration began immediately and the latency was completely resolved across all customers at 10:20AM.

    The uptime of our infrastructure is of incredible importance to us. Prior to this event we have been very proud of an uptime track record of > 99.9% over the last 2 years. Anything less then this is completely unacceptable to us. We are immediately implementing a series of technical and procedural changes to ensure that this event or one like it does not occur again.

    1. We have changed the procedure in which we deploy configuration updates or security patches to our webfarm to ensure any issues related to a particular update or security patch will be confined to a single part of our infrastructure
    2. We have made changes to the architecture of our server side code to ensure that in the event of datacenter, network upstream, or any other outtages within or outside of our control will not impact the load time of our partners.

    We are confident these changes will prevent this event or one like it from impacting you or your customers in the future.

    Our relationship with the forum community is of utmost importance to us.

    We live, eat and breath the forum space and hope to continue providing value to everyone in the community. If you have any questions whatsoever, please email us [email protected] and we will get back to you right away.

    Sincerely,
    Jim Benedetto, CTO Gravity

    Leave a comment:

  • Dirt Bike Addict
    Senior Member

  • Dirt Bike Addict
    replied
    Originally posted by Lee G View Post
    Oh yes. First time its happened to me
    Lets just say Im far from impressed
    I just uninstalled it. Page loads are nice and fast again
    Looking at the code in the file, I was sure some little code kiddie had hacked me to start with
    Yeah I did that back when it first happened, the reports were nice but it was a compromise in page loading speeds. After that happened I also spent a lot of time trimming out other unnecessary items/mods out, so I guess some good came out of it.

    Leave a comment:

  • Lee G
    Senior Member

  • Lee G
    replied
    Oh yes. First time its happened to me
    Lets just say Im far from impressed
    I just uninstalled it. Page loads are nice and fast again
    Looking at the code in the file, I was sure some little code kiddie had hacked me to start with

    Leave a comment:

  • Dirt Bike Addict
    Senior Member

  • Dirt Bike Addict
    replied
    Originally posted by Lee G View Post
    Just been hit by this
    Forums been slow on page loads all day and then I had the file download appear
    Doing a google on file that comes up for download, it looks like a lot are suffering the same problem
    Are you referring to the Gravity Insights issue? Did it happen again?

    Leave a comment:

  • Lee G
    Senior Member

  • Lee G
    replied
    Just been hit by this
    Forums been slow on page loads all day and then I had the file download appear
    Doing a google on file that comes up for download, it looks like a lot are suffering the same problem

    Leave a comment:


  • oatsy
    replied
    Had the same problem and same solution worked.

    Leave a comment:

  • karel1985
    Member

  • karel1985
    replied
    more info:
    http://www.vbseo.com/f77/white-page-like-here-48095/

    Leave a comment:

  • oddmud
    Senior Member

  • oddmud
    replied
    Originally posted by Mr Jolly View Post
    I think I installed Gravity Insights because VBSEO had some offer with them, I installed it and pretty much forgot about it. Well I just disabled it and all is well again.
    Where do you disable it?

    EDIT: forgot it was just a regular plugin, disabled.

    Leave a comment:

  • Mr Jolly
    Member

  • Mr Jolly
    replied
    Originally posted by oddmud View Post
    I did not add that code, it's probably a hack into the vBSEO system as they are having the same problem at their website!
    I think I installed Gravity Insights because VBSEO had some offer with them, I installed it and pretty much forgot about it. Well I just disabled it and all is well again.

    Leave a comment:

  • Zachery
    Former vBulletin Support

  • Zachery
    replied
    Find the code in your templates and remove it then, not sure what else to say.

    Leave a comment:

  • Mr Jolly
    Member

  • Mr Jolly
    replied
    Originally posted by Zachery View Post
    You misspelled your domain name (http://www.goaleicrease.net/ vs http://www.goaliecrease.net/) I fixed your post

    Did you add this iframe code?
    HTML Code:
    <iframe height="1'" frameborder="0" width="1" src="http://input.insights.gravity.com/pigeons/v2/cb_render.php?g=e081da3947fb3a9de0edb8567f094e05">
     
    Because when I remove it, everything works. You never close that iframe in your html,
    Thank you very much, you solved it. Bleedin' Gravity Insights, it was bobbins anyway. Well now it's in the bin, cheers.

    Leave a comment:

  • oddmud
    Senior Member

  • oddmud
    replied
    Originally posted by Zachery View Post
    You misspelled your domain name (http://www.goaleicrease.net/ vs http://www.goaliecrease.net/) I fixed your post

    Did you add this iframe code?
    HTML Code:
    <iframe height="1'" frameborder="0" width="1" src="http://input.insights.gravity.com/pigeons/v2/cb_render.php?g=e081da3947fb3a9de0edb8567f094e05">
     
    Because when I remove it, everything works. You never close that iframe in your html,
    I did not add that code, it's probably a hack into the vBSEO system as they are having the same problem at their website!

    Leave a comment:

  • Mr Jolly
    Member

  • Mr Jolly
    replied
    I'm having the same problem as VBSEO on my forum, but the strangest thing is it doesn't seem a problem in different versions of Safari.

    Leave a comment:

  • Zachery
    Former vBulletin Support

  • Zachery
    replied
    You misspelled your domain name (http://www.goaleicrease.net/ vs http://www.goaliecrease.net/) I fixed your post

    Did you add this iframe code?
    HTML Code:
    <iframe height="1'" frameborder="0" width="1" src="http://input.insights.gravity.com/pigeons/v2/cb_render.php?g=e081da3947fb3a9de0edb8567f094e05">
     
    Because when I remove it, everything works. You never close that iframe in your html,

    Leave a comment:

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