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  • [Forum] Some posts end up in moderation queue??

    For some reason some of the members on my site cannot post threads or replies to threads without those posts going in to the moderation queue. I've looked at the permissions for their usergroups and it says they can post without being moderated. What gives?

  • #2
    1. Check the overall Usergroup settings for the relevant usergroups and make sure moderation is turned off:

    Admin CP -> Usergroups -> Usergroup Manager -> Edit Usergroup -> Follow Forum Moderation Rules -> Yes

    2. Check the individual forum settings to make sure moderation is turned off:

    Admin CP -> Forums & Moderators -> Forum Manager -> Edit Forum -> Moderate Posts and Moderate Threads -> No

    3. Check ALL the usergroup permissions for that forum (Forum Permissions). One of the usergroups they are in has Follow Forum Moderation Rules set to 'No'. This needs to be set to 'Yes'.

    Admin CP -> Forums & Moderators -> Forum Permissions -> Edit (appropriate forums and usergroups) -> Follow Forum Moderation Rules

    4. Make sure the Primary usergroup has 'Allow Users to have Member Groups ' set to 'Yes'. Otherwise secondary permissions are not considered.

    5. If you have the Anti-Spam Service setting turned on, it could be automatically moderating some posts:

    Admin CP -> Settings -> Options -> Spam Management -> Anti-Spam Service

    If you have Akismet or Typepad chosen then that is what is moderating these posts.

    Otherwise if these permissions are all set correctly and you still have this problem, then it is from a modification you made.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Thank you for such a detailed answer. I ran through all of your suggestions and the only one I had set incorrectly that might have caused the issue is the anti spam key. I was using askimet and I disabled it. All other settings were correct.

      Could this problem have antything to do with the fact that I imported my users from a different platform a year ago? The user who is having a problem was a sponsor on my old platform and is a sponsor (as a secondary usergroup) now on vb.

      I sent a message to the user to see if your suggestion worked.

      Thanks again

      Comment


      • #4
        I suspect if that were the issue those users would have had this problem a year ago after the import.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Thanks Steve it was the anti spam service!!!

          Comment

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