[Forum] Need help demoting the #1 user on my forums!!!!

[WhopperXZ]

I recently got keylogged and the hacker got my vBulletin customer number (already changed pw from another computer) and he put it in and got #1 user on my site. Is there anyway I can demote him or change the password of his account from the cPanel? I've already changed the config.php administrator permissions to my current user registered on the site.

[Dirt Bike Addict]

If all you're after is changing the email, password, username, etc. of user #1, then using your admin account change all that by editing the user in the admin cp (not cpanel). You have to remove user id #1 from the undeletable section in the config.php file first thought.

[WhopperXZ]

I've already changed all of the #1 user admin powers in the config.php and how do I grant myself access to adminCP?

[Dirt Bike Addict]

I've already changed all of the #1 user admin powers in the config.php and how do I grant myself access to adminCP?

Sorry I was under the impression that by adding yourself as a superadmin it'll give you access, guess I was wrong.

The correct way is by uploading the tools.php file found in the do_not_upload folder into your admincp folder, via FTP. After entering your customer number, click on [Reset Admin Access] and enter your username.