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**IBxAnders** · Thu 20 Jan '11, 11:59am

Can you give us something more to go on? Site URL maybe?

**Halfhidden** · Thu 20 Jan '11, 12:09pm

Hell am I dumb... sorry of course http://picturepenzance.co.uk The problems isn't constant. It seems to happen evenings and for 10 mins at a time. after that it's ok for a while

**Ramsesx** · Thu 20 Jan '11, 12:09pm

Your site loads quick. Maybe you are loosing members because you don't care too much for your site. For example your classifieds gives me an big ooops, on a first view this looks like your site is hacked (is not, I know. Your Home button is not on first place it's near the end.
Big google ads on top and footer and additional a donation request. Siteinfo and pagerank button on footer.
That's only what I found in a one minute quick view over your site and doesn't attract me to stay.
Maybe your shoutbox is slowing down your site on heavy usage.

**Halfhidden** · Thu 20 Jan '11, 12:24pm

Hi Ramsesx. Our site is a non profit organisation and this is our only source of income. That is why we have a donate button and google ads. I wasn't talking about site content and visitors sign up. I was talking specifically about the site being very slow at times and existing members becoming frustrated and leaving the site because it becomes unusable.
I have operated the shoutbox for about 12 months and haven't experienced this problem until this month. Yet I agree that it will have a load bearing on the site... I'm not sure that this is the real culprit in this case.
The OOOps error 404 is because of some bad scripting by Photopost. If you try to access any of the forum specific scripts from within the gallery you get this error. I have complained to Photopost and after 8 weeks they said it was because VBulletin keep changing the code and said that they would fix it in the next release of vbgallery. Everything works as it should if you are in the forum or root... it is a specific problem with Photopost...

**Ramsesx** · Thu 20 Jan '11, 1:06pm

Ok, it wasn't my intention to criticize you, if your existing members are fine with it that's most important. And sure I can understand that you need to finance your efforts and costs.
I just visited your site again and it's loading really quick.
I think it's happening on peak times when your site is most active on a day as I understand you right. And you have a lot of addons (shoutbox, gallery, classifieds, arcade etc.).
So I would believe that your site can not handle so many requests on peak times and is slowing down.

**Halfhidden** · Thu 20 Jan '11, 1:42pm

@ramsesx I haven't a problem with the criticism, its always welcome. Just pointing out a few facts. I'm also a bit wound up with this issue. I set up a monitoring site to warn me if the hppt (port 80) fails. I've done this out of frustration as the server logs say everything is fine... yet the site spikes. I've only just set this up a few seconds ago and have already got email reports that http was down for the server but only for a few seconds.
Now I'm finally making sense of it all... This could well be a server issue after all.
Thanks for your input... I do appreciate it. I'm aware that the 404 errors are a pain, but I'm at the mercy of Photopost and they are in no hurry to help anyone these days

**mccollin** · Thu 20 Jan '11, 2:15pm

Are you running backups when you experience the problem?

**Halfhidden** · Thu 20 Jan '11, 2:22pm

No.. no back ups running (they are schedules to run at 3am)

**mccollin** · Thu 20 Jan '11, 2:32pm

You are probably going to want to plot it over time and try to find a pattern. Maybe the cron jobs are causing a problem. I've done no tuning at all with vB4 and its been running great for me.

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