Cant log in to CP.

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  • kmey
    New Member
    • Mar 2010
    • 6
    • 4.0.0

    [Forum] Cant log in to CP.

    I am having a problem I cant log in to my CP or the site it keeps saying that my password is invalid, I tryed to change my password , But the password that get's emailed to me does not work. what can I do?
    IT is VB 40

    You have entered an invalid username or password. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!

    You have used 4 out of 5 login attempts. After all 5 have been used, you will be unable to login for 15 minutes.

    Thanks for any help
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Sound like a problem with an add-on. What did you change immediately before this problem started? Can you register a new account?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • kmey
      New Member
      • Mar 2010
      • 6
      • 4.0.0

      #3
      I didn't change anything , I could register a new account in the forum but that wouldn't let me in to my Control Panel. My password wont work when I try to login to my Control Panel I have tried everything upper case lower case nothing works .
      Last edited by kmey; Wed 8 Dec '10, 12:36pm.

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      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        Register a new account on your forums. Upload the tools.php script in the 'do_not_upload' folder of the vB zip file to your Admin CP directory, then run it from your browser. Use this to promote your user to Admin using this option:

        [Reset Admin Access]

        Then immediately remove this script.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

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