[Forum] When a New user register he is not getting a email to verfy to his email

[Frank H. Shaw]

I have on and check the option is set to require a verffication email sent to a new user when he register but no email is being sent to him.

Please review with me all the things that need to be set in order for this to happen.

In the back end of the system or in some configration file that needs to be setup durn the install process.

THANKS

Frank H. Shaw

[Boofo]

Check with your host to see if that have mod_security enabled on your server. I had the same problem at one time and my old host had to whitelist something to allow the activation emails to be sent. Go hostgator!

[Steve Machol]

vB uses the server for it's email. Assuming you have not disabled emails in the Admin CP or in config.php, then if there are problems the issue is either with the server itself or on the receiving end.

Please see this page for help troubleshooting email problems:

http://www.vbulletin.com/docs/html/troubleshoot_email

[MRGTB]

Have you set-up an email forwarding address in cPanel, if you use cPanel on your server that is?

For example, create a forwarding address that gets forwarded to your own personal email account. Then use that with your forum. I've attached a screen-shot as an example below.

In the example below, you would use [email protected] as your forums email for sending out and receiving mail. That way your server is using it's own email system. And any incoming emails from your forum would get forwarded to your hotmail account by the server. Such as being alerted on "new registrations or contact admin".

[Boofo]

What was strange in my case was that Email Diagnostics worked fine and everything else was set as it should be, but it ended up being the mod_security thing on the server. Go figure.

[Frank H. Shaw]

I am not using CPanel but use Plesk instead!

[MRGTB]

Never used Plesk, don't even know what it looks like. So I have no idea even if there is a similar option to use in it.

[Frank H. Shaw]

I was able to solve this by not using PHP mail but SMTP mail instaed

I will have the steps that I did to get this to work when my tech person gets that information to me but we have a SMTP mail system and did have to set up a special user in it for tracking perpouses and we are running in a microsoft windows server and not unix so things can be very different we have found setting up under windows then unix. THANKS for all the help on this one and I will be doing some more testing but every thing seems to be working now.

[Frank H. Shaw]

I was informed by me admin server person it was fixed and it is not

when I try to send a dignostic email from the maintaice in the back end of the system the admin control panel I am getting this error message what could this be and how do i fix it?

Fatal error: Maximum execution time of 30 seconds exceeded in C:\Inetpub\vhosts\burningtaper.org\httpdocs\VBulletin-4\includes\class_core.php on line 4578

I have tried everything to make this work and the registration process to work and i have gotten know were fast.

I still can not get registartion emails

We are using SMTP

windows server

PHP safe mode is off

i have tried with the -f paramater is off and tried with it on

Which should the -f parmater be set with the SMTP being used

and when you use the -f do you still have to use the -f before the webmaster email address
example [email protected] or is the -f set means you jsut have to do [email protected]?

TAHNKS

Frank H. Shaw

[Trevor Hannant]

This is a server time limit. To temporarily up your limits edit your includes/config.php file and add this line right under the <?php line:

ini_set("max_execution_time", "240");

Regarding the -f parameter, you don't need to add this to the email address as this option does it for you. And you shouldn't need this when using SMTP.

[Frank H. Shaw]

I tried to private message you like you asked me to

Hi Trevor

Thanks for your responce and if i can send you details in this as a private message the admin and password I will do so if it is safe to do so here and you can go in to the back end of the system to the admin control panel - let me know it is safe and I will do so - my personal email is [email protected] and so you have it customer # is
Customer Number

J782B10B73E4


We upgraded from a older verson of VB and a number of thing hapopen before doing that we now running the CMS version or trying to and before we upgraded the mail was not working in the older version either.

But this new version is going to go live site soon and I need to get the mail working we are now using SMTP and that is not only one of the many changes at the server end we have done.

W eare running windows server look at the PHP ini once you get into the back ned THANKS

TAHNKS

Frank H. Shaw

[Frank H. Shaw]

So should I turn that option to no with SMTP being used?

[Frank H. Shaw]

This is the error i am gettiing now that we increased the time out

The mailing function returned an error while trying to send the mail.
The following errors were outputted by PHP when attempting to send mail:


Warning: fsockopen() [function.fsockopen]: unable to connect to tcp://mail.burningtaper.org:25 (A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ) in [path]\includes\class_mail.php on line 743

Warning: Unable to connect to SMTP server in [path]\includes\class_mail.php on line 709

[Steve Machol]

Your server is having problems connecting to that SMTP server. Assuming you have verified that you SMTP user info is correct, the next step would be to contact your host. This is a server issue.

[Frank H. Shaw]

The problem has been fix we just used another SMTP server and everything now works fi

When we have more time we will revisit this and see what are the differences bettween the two SMTP server.

THNAKS

frank H. Shaw