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One admin cannot log in to the ACP

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  • cbiweb
    replied
    Update: Admin access restored. He didn't specify if it was the reset via tools.php, or from clearing his cookies, but it works for him now.

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  • cbiweb
    replied
    Yes, forgot to mention I also asked him to do that.

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  • Trevor Hannant
    replied
    Have you had them clear the cookies on their machine?

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  • cbiweb
    started a topic [Forum] One admin cannot log in to the ACP

    One admin cannot log in to the ACP

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    Software version: 4.0.8
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    There are two admins, me and another person. I can access the ACP no problem, but he gets looped back to the login screen. What would cause this? I have reset his access via tools.php, so while I'm waiting for him to check it I just wanted to get some input here on the situation, in case there's anything else I should know or try.
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