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One admin cannot log in to the ACP

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  • [Forum] One admin cannot log in to the ACP

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    Software version: 4.0.8
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    There are two admins, me and another person. I can access the ACP no problem, but he gets looped back to the login screen. What would cause this? I have reset his access via tools.php, so while I'm waiting for him to check it I just wanted to get some input here on the situation, in case there's anything else I should know or try.
    ~ Life isn't always fair, but you can be. ~

  • #2
    Have you had them clear the cookies on their machine?
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    • #3
      Yes, forgot to mention I also asked him to do that.
      ~ Life isn't always fair, but you can be. ~

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      • #4
        Update: Admin access restored. He didn't specify if it was the reset via tools.php, or from clearing his cookies, but it works for him now.
        ~ Life isn't always fair, but you can be. ~

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