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domain changed cannot access admincp or modcp

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  • [Forum] domain changed cannot access admincp or modcp

    Hi,
    I changed from a .com to a .net and made the license change here at VB.

    Everything works great using the .net domain until a mod or admin tries to access the mod or admin cp.

    You put in the username and password and acts like it is going to log in and then it goes right back to the username and password box.

    Logging into the admincp or modcp is no problem if I use the .com domain that it used to be on, I am only having problems with the .net

    I made the changes from .com to .net on the Options/Site name/URL/contact details.

    Am I missing a setting somewhere?

    Thank you in advance for your help!
    Tim

  • #2
    This has been solved. I will post the resolution in case someone else has this problem.

    It sounds like your cookies need to be rest. Please reset your cookie
    path and cookie domain variables. These should not be set unless you have
    multiple vBulletin installations on the same domain name. You can reset
    these using tools.php.

    Follow these steps.

    1) Upload tools.php from your "do_not_upload" folder. This should go into
    your admincp directory.

    2) Load this in your browser by going to: yourforums/admincp/tools.php
    3) Enter your customer ID.
    4) Click on Reset Cookie Path and Reset Cookie Domain.
    5) Delete tools.php from your server.
    6) See if you can login.

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