[CMS] Widget issues (not displaying, getting "lost", etc)

[Nilea]

We seem to be having issues with the widgets on the CMS page. We are using the fixed-liquid-fixed grid and have been using it since vB 4 came out. After the upgrade to 4.0.4, some of the widgets "disappear from the home page. Most often it is the Categories widget. Usually we can go to the layout manager, where the widget still appears on the grid by the way, remove the widget, save the layout then add it back. Today, both the Categories AND the Recent comments disappeared. We were able to get the categories back, but the recent comments does not display, no matter where on the layout it is put. We have cleared the CMS cache, repaired and optimized tables, rebuilt styles, still no recent comments. Has anyone else had this happen to them? If so, were you able to fix it?

[Lynne]

Did you check the Configure area of the widget to make sure something should be displaying? I mean, if you have it set to only show comments in the last 2 days and your last comment was 3 days ago, then nothing will show.

[sqzdog]

I am having the same issue and no luck in finding a solution through my searches. This happened after the 4.04 upgrade. Just installed patch, but still broken.

I cannot configure my widgets. When I hit configure, I get a quick flash of a black box and then it goes back to the widget screen.

This happens on all of my computers, using FF and IE7.

[Nilea]

Did you check the Configure area of the widget to make sure something should be displaying? I mean, if you have it set to only show comments in the last 2 days and your last comment was 3 days ago, then nothing will show.

Thanks Lynne, I appreciate your help. That did help with the Recent Comments (ours was configured to show the last 7 days, and it had been longer than that since a comment was posted), but it doesn't really answer the problem with Categories widget issue. As you can see from the attached pictures, the first one is how it looks when the categories are missing, the second is how it looks when the categories are showing correctly. it is extremely tiresome to have to fix this every day.

[Nilea]

Thanks Lynne, I appreciate your help. That did help with the Recent Comments (ours was configured to show the last 7 days, and it had been longer than that since a comment was posted), but it doesn't really answer the problem with Categories widget issue. As you can see from the attached pictures, the first one is how it looks when the categories are missing, the second is how it looks when the categories are showing correctly. it is extremely tiresome to have to fix this every day.

Well, it appears to us that every time the database runs it's cron jobs, it is not clearing the CMS Cache, which causes the categories to only show the miscellaneous category. This happened again tonight. When my husband logged in as admin and cleared the CMS cache, the categories reappeared as normal.

[Nilea]

Does anyone else have this problem with their categories? Is this something that will be fixed in the next release?

[mindfawk]

I've always had issues with the CMS; it's never worked properly. I went back to using the VBAdvanced CMS because of how shoddy everything is with VB these days.

[calvingarfield]

the CMS has mind of its own. I cant' even get the permissions right, forget about widgets. vBulletin CMS has given me nothing but pain and frustration.

[markbolyard]

If you started having this problem recently and know you haven't changed any settings, here is most likely the cause:

Your forum url in setup is using the www prefix, but you are accessing your site (or admincp without the www). If your forum URL and Homepage URL start with http://www.yourforumname.com, and you are in your admincp using http://yourforumname.com/admincp, the configure widgets does not work due to the script not being able to run on a different domain or subdomain.

Hope this helps.

[fusion2]

If you started having this problem recently and know you haven't changed any settings, here is most likely the cause:

Your forum url in setup is using the www prefix, but you are accessing your site (or admincp without the www). If your forum URL and Homepage URL start with http://www.yourforumname.com, and you are in your admincp using http://yourforumname.com/admincp, the configure widgets does not work due to the script not being able to run on a different domain or subdomain.

Hope this helps.

I was having the same issue above, not being able to configure widgets after 4.08 upgrade.

Your suggestion fixed this issue! I had two options:

1. simply use .WWW in url when access admincp (ie. www.SITENAME.com/admincp)
2. modify forum url to exclude .WWW (ie. .SITENAME.com). But, this means when users access my page, it no longer showed .WWW (which i didn't like).

So started using .WWW when accessing admincp