[Forum] Email headache

[podhammer]

Ok first of all let me say that I am a complete newb when it comes to managing forums and websites - so anything you suggest assume I am at the lowest level of understanding. Alot of the solutions offered on these forums assume a base level of understanding that I don't have.

ANYWAY...

I have jsut installed a Vbulletin website on my goddaddy hosted website. Everything installed fine, I imported the users from my PHPBB forum over all fine.

I have set the user groups and permissions etc to be what I need.

I canot for the life of me figure out how to set up the email so that the forum will send out emails for things like reseting passwords/paid subscriptions etc.

I have tried several methods.

Using the php sendmail which comes up with the following error

"SMTP: relay-hosting.secureserver.net
sendmail_from: [email protected]
sendmail_path: /usr/sbin/sendmail -t -i

Help Results
The mailing function returned an error while trying to send the mail.
Check your mail server to ensure it is configured correctly to allow PHP to send mail from it. You should also check your mail server's error log for more diagnostic information.

And I have also tried using my gmail and relay-hosting.secureserver.net SMTP settings and get this error


Warning: fsockopen() [function.fsockopen]: unable to connect to ssl://smtp.gmail.com:465 (Connection timed out) in [path]/includes/class_mail.php on line 637

Warning: Unable to connect to SMTP server in [path]/includes/class_mail.php on line 603

I have tried various port settings aswell as turning SSL/TLS on and off

I have also contacted GODADDY and asked about their side of things and they can offer no solutions. The shared server I am on should be able to send emails without issue.

PLEASE HELP as I have hundreds of users that I have moved over from PHPBB and they cant login because they need to reset their passwords.

I have scoured the forums and internet in general and cant seem to find a solution - thanks in advance for any assistance you maybe able to give

Jeff

[podhammer]

bumpity bump

[lacaliboy]

Bump bump bump please.
Converted to vb4.0.3 and canont sent emails to users. Lost passwords dont arrive. Had to turn off catchpa because email activations will not send.

[Gunsite]

I had the same issue with moving from SMF to vBulletin. It was intermittent whether a user would receive an email or not, mostly not. I checked everything and it all appeared to be configured correctly, vbulletin checked this too. They said it was server side and to contact them. The server side said they had no errors appear of any kind. This was never resolved and I lost hundreds of members due to this issue. The rest I had to reset manually, which still seems to happen for time to time when a old member returns.

I wish you the best of luck, although it seems you getting the same response that I did.

[drbillnye]

I ended up having to use SendGrid but once I set the smtp settings to them, I started getting emails to go through. Not sure if this is your fix or not (no server errors and nothing indicating anything is tough to troubleshoot :/ ), but it's worth a shot.