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4.0 upgrade - DON'T DO IT if you have any Mods - and probably, don't do it period!

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  • audiokid
    replied
    To Add, I'm starting to think the majority of a lot of issues are caused from people not reading the install requirements, or knowing how to upgrade old boards full of tweaks and/or having their old boards hosted on dated OS apps that produce errors, and/or hosted with lame virtual servers and or etc etc etc.... I'm running out of time to keep listing it all.

    We also have to keep in mind, I'm coming in on vB4 as an already experienced CMS user so the majority makes sense to me before I even started testing and migrating.
    A lot of the vB 3 users are new at this all. Including knowing that a good server is essential to running a CMS, well.

    Hope this helps.
    Last edited by audiokid; Sun 10 Jan '10, 12:44pm. Reason: re phased last sentence

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  • Garamond
    replied
    Originally posted by feldon23 View Post
    This thread is epic fail.

    The original poster should have made backups before installing 4.0 and been prepared to roll back to 3.8 in case 4.0 didn't work out.
    I agree 100%, and actually this thread should have been closed or removed ages ago. Why should everyone get upset just because the thread starter totally ignored the many warnings about doing backup and disabling any mods before upgrading? This whole thread should be removed because it causes too much unnecessary anxiety about the great product that vBulletin 4.0 really is.

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  • MDawg
    replied
    Still, a vbulletin 4.0 manual ahead of release would have been nice. Where is the 4.0 manual?

    Leave a comment:


  • Wynand
    replied
    Originally posted by feldon23 View Post
    vBulletin has lost all credibility with long time customers, and a few yapping johnny-come-lately fanboys jumping up and down and kicking the veterans in the happy sacks just shows how far vbulletin.com has fallen.
    Amen to that. To the rest too actually, thinking an upgrade will go flawless is stupid, not making a working backup is amateurish.

    Leave a comment:


  • feldon23
    replied
    This thread is epic fail.

    The original poster should have made backups before installing 4.0 and been prepared to roll back to 3.8 in case 4.0 didn't work out.

    4.0 is new software, and the StyleVars, CSS, and Javascript are a tangled mess. Expecting to be able to migrate from 3.8 to 4.0 "on the fly" on a running forum is idiotic. Nobody should do a 3.8 -> 4.0 upgrade unless you have NO modifications and NO style changes except colors. Everyone else should install 4.0 in a separate forum and spend days/weeks tinkering to get it looking how you want.


    On the other hand, bravo to people for their superiority and skills in programming, debugging, firebug, etc. etc. and have been alpha testing 4.0 for 2 months now. Crushing other customers really makes us appreciate your posts. It makes me want to login every day to read your vapid posts attacking another person who doesn't just love 4.0.

    vBulletin has lost all credibility with long time customers, and a few yapping johnny-come-lately fanboys jumping up and down and kicking the veterans in the happy sacks just shows how far vbulletin.com has fallen.

    Leave a comment:


  • S1OPP
    replied
    Simply adding two questions with with radio buttons at the start of the upgrade would be an improvement.

    Have you disabled MODs (Y/N) ?
    Have you backed up your DB (Y/N) ?

    Answer no to either and it quits.

    That would have stopped many many upgrade failures

    Leave a comment:


  • the geek
    replied
    Originally posted by sportsfi View Post
    No the point of this thread is to have a whinge when really you are the one at fault for:-
    A) Not taking backups as advised
    B) Not removing mods as advised.

    The vBulletin Support team are not responsible if you decide not to take the steps that are advised.
    Sorry, but I disagree.

    vB should check during upgrade and install that all mods are disabled. In fact, it should actually disable them and/or give a strong warning. And yes, most experienced admins would take a backup first, however what is becoming apparent is that this is the first release where it is VITAL you take a backup because of the higher probability of a bork job.

    Always easier to wash your hands of responsibility though instead of having to code a user friendly system

    Leave a comment:


  • sportsfi
    replied
    Originally posted by MDawg View Post
    The point of this thread is to forget about 4.0 unless you want a plain Jane forum that is inferior to a rocking 3.8.4 + Mods forum.

    At the moment, I can't even have a plain Jane forum, as 4.0 doesn't work at all.
    No the point of this thread is to have a whinge when really you are the one at fault for:-
    A) Not taking backups as advised
    B) Not removing mods as advised.

    The vBulletin Support team are not responsible if you decide not to take the steps that are advised.

    Leave a comment:


  • ChildFun
    replied
    Originally posted by MDawg View Post
    This is another major point - if we paid for BLOG, then we should get 4.0 Suite free now!
    I agree. I didn't realize my blog wouldn't work my fault for not reading the fine print. But still....

    Leave a comment:


  • Conner
    replied
    I have some apologizing to do as well. I think we're all just frustrated at this point. Most of us users are frustrated because it seems like a long road to getting used to things. And I'm sure the staff is frustrated due to us users not understanding. I've decided to wait until the next release to see if there's anything different. I'm really sorry for getting snippy with you as well.

    I wasn't necessarily pointing you out when I was talking about the links to the manuals and firebug. That's just all I see from anyone trying to help. It's well appreciated.. just frustrating when I've already done it and can't find the answer. It's not so much of the frustration of getting those responses. It's more along the lines of that's all the help there is available. Most of the problems I have, I have found in firebug and fixed, or at least figured out the general area that needs attention, but can't figure out where to go with it. For example, I made a post about the CMS columns. I know what needs attention, but I don't know the settings I need to use in the Default Template HTML to make the columns 25%, 100%, 25%. I like to use percentages rather than fixed widths due to different screen resolutions, but I need to make the side columns wide enough for content like youtube videos that are 250px in width. But like I want to do with the columns, I just use a percentage width="100%" on the videos and try not to set the height too high in case someone with a 800x600 screen resolution comes to my site.

    Anyway, before I ramble anymore, I'm very sorry for the way I spoke to you.

    Leave a comment:


  • Lynne
    replied
    Originally posted by Conner View Post
    If all I'm being helped with is a link and a reference to firebug, ignore my posts. And of course, *most* users want to be able to do things on their own without asking for help. But in this case, *most* of us can't. Do you think I like coming here and asking questions that I have to wait for days to get answers for? Nine times out of ten, I'll ask for support, not get it, and 3 days later I figure it out on my own. But in those however many days, I'm at the computer for hours doing it. In the future, I'll save the 5 minutes it takes me to type out my problem and put it toward figuring it out on my own. At least it will more than likely get figured out 5 minutes quicker than usual.
    Sorry I got a bit snippy with you, Conner, I didn't mean to. I post a couple of links to some articles and blogs because it does help a lot of people who come on here and type nothing more that "I need to know where these stylevars are - someone tell me." If a users posts more than that, something like "I tried to find it with firebug and found the class .postbit .whatever and looked it up and found it was stylevar yyyy, however, when I changed that, nothing happened and I can't figure out why" or if they say "I tried the stylevar dictionary and I tried firebug and just can't figure it out" then I usually try to see what is going on. But, normally it is just a user who doesn't know about the blogs and doesn't know about firebug and so I post those links to help them out. Anyway, sorry for snipping at you.

    Leave a comment:


  • Zachery
    replied
    The forums are more community based support, and while we do provide support for our products via the support forums, the ticket system always has top priority.

    On the subject of modifications, we only help with basic modifications when we have time. We're doing our best right now to deal with tickets and the forums.

    Leave a comment:


  • Conner
    replied
    Originally posted by Lynne View Post
    I suppose in the future I can just ignore the threads, but *most* users have found those blogs and articles helpful because *most* users would like to be able to do things on their own instead of asking for help.
    If all I'm being helped with is a link and a reference to firebug, ignore my posts. And of course, *most* users want to be able to do things on their own without asking for help. But in this case, *most* of us can't. Do you think I like coming here and asking questions that I have to wait for days to get answers for? Nine times out of ten, I'll ask for support, not get it, and 3 days later I figure it out on my own. But in those however many days, I'm at the computer for hours doing it. In the future, I'll save the 5 minutes it takes me to type out my problem and put it toward figuring it out on my own. At least it will more than likely get figured out 5 minutes quicker than usual.

    By the way, when the license is paid for, from my understanding, it also comes with updates and support. And when the $60-$80 is paid to renew the support and updates for another year, I'd expect no posts to go unanswered, no matter what the problem is. But you know, I'm just another one of those people who want everything done for me and I ask for help. I'm guessing none of you have ever asked for help.. ever?

    By the way *part 2*.. why are the support forums here? vBulletin should just make a forum that redirects to the articles that help *most* users instead of going through the trouble of just copying and pasting a link.. just my thought, if it's wrong to ask for support and not want the same link for each of your problems, every single time you have a problem.
    Last edited by Conner; Fri 1 Jan '10, 2:57pm.

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  • molieman
    replied
    Thumbs up for vBulletin 4

    Originally posted by Lynne View Post
    How do you think tech support and mods find the stylevar? firebug. I am pretty sure they don't have some manual that they are not sharing where they get all the answers.

    Sorry, but if I can find it by firebug, so can others. If I see a thread where someone is asking for help with a stylevar and no one has helped them, I post a link to the blogs/articles that are useful. I suppose in the future I can just ignore the threads, but *most* users have found those blogs and articles helpful because *most* users would like to be able to do things on their own instead of asking for help.
    Lynne you couldn't be more right. I believe if I can find it on my own, I'll do a better job of taking care of my site, rather then depending on others. Although I've seen you help quite a lot of folks. I don't mind asking for help, if I really need it, there are lot's of folks here willing to help.

    I'm sure we all get frustrated occasionally, but to comment on the overall concern of "this new company," well I don't think so.

    I'm not reluctant to go live with vb4 and I will as soon as our team finishes with the redesign (flow) of our site, how we handle different information. vB4 gives us wonderful opportunity to be more effective communicators.

    Leave a comment:


  • AntonLargiader
    replied
    I have no problems with the installation, but there's just so little documentation. Although our 3.x forum was running well, I upgraded to 4.0 because I needed to get on with some styling and integration issues and I knew that pursuing those in 3.x was going to be a dead end. I haven't done much templating in 4.x yet but what little I've done has worked fine. Still, there were numerous blank help windows encountered during the process. The installation/upgrade instructions were a total hodgepodge of cut&paste from older versions with stuff that didn't apply or was just wrong.

    No one has time to write a manual and there are unanswered threads everywhere. I really think the release was rushed and yes, I suspect the employees are totally overwhelmed. I'm glad I upgraded for the reasons I listed, but for nearly $200 I'd think the release should have been more polished. Some of the open-source programs I use have better forum support from the developers.

    Leave a comment:

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