Announcement

Collapse
No announcement yet.

Error message on installation

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Error message on installation

    I am getting:

    'Due to the following errors, the install/upgrade can not continue:
    • The database has failed to connect because you do not have permission to connect to the server. Please confirm the values entered in the includes/config.php file
    • Error description: mysql_connect(): Access denied for user 'edited out'@'localhost' (using password: YES) /home2/ptrainer/public_html/......../class_core.php on line 317

    Would I have to somehow reset the installation to try again?

    I may actually just pay someone to install for me.
    How much would it cost?

  • #2
    You would need to check with your host as the database credentials are incorrect in the config file.

    You can pay us to install ($149) but we'd still need to know what those credentials are in order to perform the install.
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.6.0 Demo
    AdminAmmo - My Cloud Demo

    Comment


    • #3
      Ok

      In my config file I have
      $config['Database']['dbname'] = 'ptrainer_Gym-Fundamentals';

      I have also entered the same username and password in this part of config file (left out for this post):
      $config['MasterServer']['username'] = '';
      $config['MasterServer']['password'] = ‘’;

      I did create the database called
      ptrainer_Gym-Fundamentals

      I am using hostgator as my host and have different domains under the same host
      In the public_html folder There are more folders with my domains and I uploaded the upload folder to one of these folders

      Would that make a difference and it cannot find my database I wonder??

      Comment


      • #4
        Also would I have to delete the upload folder and restart to try installation of the Vbulletin forum?

        Comment


        • #5
          If you uploaded the'upload' folder, the forum will not be in the root but will be at www.domain.com/upload

          Comment


          • #6
            I would want the forum to appear on a particular domain
            I have my public_html
            In this I have e.g. Domain1, Domain2 etc
            I would like my forum to be on Domain2

            Comment


            • #7
              If I copy to publim.html it will be in my main domain url

              Comment


              • #8
                You need to open the 'upload' folder and upload all the vbulletin folders and files to the root.

                Comment


                • #9
                  Ok I have now tried it in the root folder and received the same error message

                  Comment


                  • #10
                    Mark - I know you said ' You would need to check with your host as the database credentials are incorrect in the config file.'
                    I have checked this and even created a new database with a different name but I still had the same result

                    I know Im obviously missing something but don't know what.

                    Comment


                    • #11
                      Are these credentials in config.php diferrent from this?

                      Code:
                      $config['MasterServer']['servername'] = 'localhost';
                      Code:
                      $config['Database']['dbtype'] = 'mysqli';

                      Comment


                      • #12
                        $config['MasterServer']['servername'] = 'localhost'; Same

                        $config['Database']['dbtype'] = 'mysql'; Missing out the i at the end

                        Comment


                        • #13
                          Try it with the 'i' extention, if you have latest PHP you need it.

                          Comment


                          • #14
                            I tried that also and the same result

                            Comment


                            • #15
                              Original messge states wrong user or pass or the user does not have full permission, try adding a new user with full privs and update config.php with new user and pass

                              Comment

                              Related Topics

                              Collapse

                              Working...
                              X