Update process hangs after starting when upgrading from 4.2.1 to 4.2.2

[tambo]

Also having this problem.

Unfortunately, I can't find the line

"&customerid=" + PHP.urlencode(CUSTNUMBER) +

...in the 4.2.2 vbulletin-upgrade.js file.

Anyone else?

[lucky89]

Ok I've found the error. It's with the JS. I'd to put my customer number inside the JS script. vbulletin-upgrade.js wasn't able to find CUSTNUMBER so I search that line:

"&customerid=" + PHP.urlencode(CUSTNUMBER) +

And replaced CUSTNUMBER with 'your_customer_number'

You can do this opening fire bug in firefox or the google chrome developer tools. Once you made the change save the file and click on begin upgrade. This should work.

You're welcome vBulletin team.

[lucky89]

I've tried with Chrome, Safari and IE. The same behaviour. I'm really frustrated with this. I don't have time to look inside the code to search were the vbulletin team screw the things up.

[Jaffaman]

I had the same problem when trying to do a upgrade on my test site using Chrome but when I used IE the upgrade worked ok.

[lucky89]

Did you try to refresh? (Function key 5 )

Yes, I have! But still can't continue with the installation process. It's stuck at the beginning. I dunno what to do.

[beishe8]

Did you try to refresh? (Function key 5 )

[Gra1252]

I get exactly the same problem while undertaking both the upgrade and a clean install! Complete disaster!!!

[lucky89]

Please, anyone can help me with this?

[lucky89]

As you can see in the picture I posted it's happening at the beginning. After clicking "Begin upgrade"

[wda2015]

Does it start to update if so what step is it stuck on?.

[lucky89]

I've uploaded all of the 4.2.2 files into my vBulletin installation folder.

The issues appears when I begin the update: The forum is not being updated.


It just hangs and loads and loads for the eternity


What can I do to fix this issue?? I've to finish the upgrade to fix a lot of another PHP issues.

I'm leaving an image so you can see what I'm talking about.

Thanks in advance.