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HELP THE LADY OUT - BLANK PAGE on INSTALLATION

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    Wayne Luke
    vBulletin Technical Support Lead

  • Wayne Luke
    replied
    Originally posted by Gunshot View Post
    are you able to browse any files on your server?
    The issue is that the config.php file was saved in a richtext or UTF-8 format and had additional characters at the start of the file which was causing the issue.

    Leave a comment:

  • Gunshot
    New Member

  • Gunshot
    replied
    are you able to browse any files on your server?

    Leave a comment:

  • whiteroserabbit
    New Member

  • whiteroserabbit
    replied
    JUST TO FOLLOW UP

    For anybody who has looked at and eliminated all variables in the manual for "blank page" errors.... consider how you saved the config file.... Don't rename the extension the easy way.... sigh. make sure it was originally a text file.... prior... Nights.

    Leave a comment:

  • Wayne Luke
    vBulletin Technical Support Lead

  • Wayne Luke
    replied
    You should be able to see in your php info or your hosting provider can tell you. Your files may need to be chmod 755 as well. You'd have to ask your hosting provider. Other than that, without looking at the server configuration there isn't much else we can say.

    Leave a comment:

  • whiteroserabbit
    New Member

  • whiteroserabbit
    replied
    I went through the file permissions. They all match 644 and 755 for folders. I'm wondering how to look if my server using phpSUExec ? I'm trying to learn as well, and it doesn't help if someone does it for me. lol

    Leave a comment:

  • Wayne Luke
    vBulletin Technical Support Lead

  • Wayne Luke
    replied
    Could be a file permission problem. Does your server use phpSUExec?

    Perhaps you would be willing to open a support ticket so one of our technicians can get a closer look at your server setup through FTP and your hosting control panel. We would be better able to determine the issue that way.

    http://www.vbulletin.com/go/techsupport/.

    Leave a comment:

  • whiteroserabbit
    New Member

  • whiteroserabbit
    replied
    Based on what I'm googling, it has something to do with a client management system that I might have installed or came with the server? interfering?

    Leave a comment:

  • whiteroserabbit
    New Member

  • whiteroserabbit
    replied
    maybe a file permission problem?

    Leave a comment:

  • whiteroserabbit
    New Member

  • whiteroserabbit
    replied
    **reframes from screaming in frustration **

    Leave a comment:

  • whiteroserabbit
    New Member

  • whiteroserabbit
    replied
    [Tue Oct 11 20:58:14 2011] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
    [Tue Oct 11 20:58:14 2011] [warn] RSA server certificate CommonName (CN) `ash.domain.net' does NOT match server name!?
    [Tue Oct 11 21:20:17 2011] [error] File does not exist: /var/www/vhosts/domain.net/httpdocs/install
    [Tue Oct 11 21:30:24 2011] [error] File does not exist: /var/www/vhosts/domain.net/httpdocs/forumsinstall
    [Tue Oct 11 21:39:43 2011] [error] File does not exist: /var/www/vhosts/domain.net/httpdocs/index.php
    [Tue Oct 11 21:39:43 2011] [error] File does not exist: /var/www/vhosts/domain.net/httpdocs/index.php
    [Tue Oct 11 21:39:44 2011] [error] File does not exist: /var/www/vhosts/domain.net/httpdocs/index.php
    [Tue Oct 11 21:39:44 2011] [error] File does not exist: /var/www/vhosts/domain.net/httpdocs/index.php
    [Tue Oct 11 21:39:44 2011] [error] File does not exist: /var/www/vhosts/domain.net/httpdocs/index.php
    [Wed Oct 12 08:09:10 2011] [error]File does not exist: /var/www/vhosts/domain.net/httpdocs/forums

    Leave a comment:

  • Trevor Hannant
    vBulletin Support

  • Trevor Hannant
    replied
    No, you don't need to set a path there. What errors are showing in the logs?

    Leave a comment:

  • whiteroserabbit
    New Member

  • whiteroserabbit
    replied
    I'm looking at the error logs and I see the path as /var/www/vhosts/domain.net/httpdocs/ Is this what the config path should be in the config file?

    Leave a comment:

  • whiteroserabbit
    New Member

  • whiteroserabbit
    replied
    I've also tried ini_set('memory_limit', -1); , I tried reuploading using ASCII.... clicking refresh.... yikes! permissions on the files maybe?

    Leave a comment:

  • Trevor Hannant
    vBulletin Support

  • Trevor Hannant
    replied
    Have you gone through the posibilities on this page:

    https://www.vbulletin.com/docs/html/main/blank_pages

    Checking your server's error logs should also highlight where the issue is

    Leave a comment:

  • whiteroserabbit
    New Member

  • whiteroserabbit
    replied
    Adding ini_set("display_errors", true); still gives me a blank page.... hmm...

    Leave a comment:

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