Error in the 4.1.4 upgrade

[almabetica]

I've already followed the instructions in post 2 and 4 but does not solve the problem. I still have the beta forum and many failures.

[Steve Machol]

As per post #2:

If you have the same problem after that, you need to contact your host and ask them to check the server error logs.

Did you do that? What did they find?

[almabetica]

As per post #2:


Did you do that? What did they find?

The upgrade doesn't work after this.

[Steve Machol]

As I said if you have the same problem after that, you need to contact your host and ask them to check the server error logs.

[almabetica]

I have spoken with Strato (the site where I have hosted my BB) and they told me they have a memory limit to 104MB, so the lack of memory is discarded. He also asked how to see the error log and they told me I can not. I hope your help .

[Steve Machol]

Then they need to increase the memory_limit to allow this process to run.

[almabetica]

Then they need to increase the memory_limit to allow this process to run.

I do it, but the upgrader doesn't work.

[almabetica]

Now, the error is in the max_allowed_packet. How I change this?

[Steve Machol]

This too is a server issue. You or your host will need to increase the 'max_allowed_packet' in my.cnf, then restart MySQL. I recommend at least 32M for this setting. If that doesn't work, try 64M.