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Site just not loading at all

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  • Site just not loading at all


    I'm not sure what is happening but my forum simply wont load - The index is just sitting on loading - Other sites on the same account are working fine.

    The admincp index is loading but when I enter the login it also doesnt do anything.

    The domain is

    Hope someone can help

    Thanks very much
    John Diver

  • #2
    By the way all plugins are disabled via hooks
    John Diver


    • #3
      This is your error:

      "The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression."

      First, try turning GZIP off here:

      Admin CP -> vBulletin Options -> Cookies and HTTP Header Options -> GZIP HTML Output -> No

      Sometimes this problem is caused when your server is already using GZIP and by turning this on in vB you were double compressing. This causes problems with some pages but not others. It also happens to some people and not others.

      If you cannot get to the admincp, edit includes/config.php and add this, right under the <?php line to disable GZIP.
       DEFINE('NOZIP', 1);
      vBulletin Support


      • #4
        Thanks for the reply Mark.

        I just did that but still having the exact same problem.

        Do you know what else it could be?

        Thanks again
        John Diver


        • #5
          I did it through the config btw - I can't get into the admin panel - The page doesn't do anything after entering my login.
          John Diver


          • #6

            Add this to your php.ini file:

            zlib.output_compression = Off
            zlib.output_compression_level = -1

            Also please investigate what compression rules have you (or anyone else) implemented (using .htaccess etc.) and make sure to never compress .php files.

            Kind regards,


            • #7
              Run these queries (back up the database first):

              UPDATE setting SET value = '0' WHERE varname = 'gzipoutput';

              UPDATE datastore SET data=REPLACE(data,'s:10:"gzipoutput";i:1;','s:10:"gzipoutput";i:0;') WHERE title='options';
              vBulletin Support


              • #8
                That got it working Mark - Thanks for that

                I don't know why it just started happening though, unless my host changed something.

                I am having one more problem if you can help please - For some reason the images are showing as forbidden, the folders are set to CHMOD 0755 and files 0644 - Thats for all images in the site - The forum and the admincp - I thought they should be at that?

                An example -
                John Diver


                • #9
                  That's something to ask your host...either permissions are wrong or something like mod_security is blocking it.
                  vBulletin Support


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