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  • server transfer issue

    I recently transfered a board from one server to another. I also upgraded from 3.7 to 3.8 in the process.

    I have two issues which I think are related. When people sign in it welcomes them and then does not save them as being signed in.

    When I try to access the admin cp it welcome me and then takes me right back to the sign in screen without taking me to the admin cp.

    I suspect it is because I have not updated the url's and such in the admin cp, but I can't get there to do it.

    Any suggesions on how I can either get in to the admin cp or update the new site information so the cookies and such work?

  • #2
    Reset your cookie path and cookie domain variables. You can reset these using tools.php.
    Follow these steps.
    1) Upload tools.php from your "do_not_upload" folder. This should go into your admincp directory.
    2) Load this in your browser by going to: yourforums/admincp/tools.php
    3) Enter your customer ID.
    4) Click on Reset Cookie Path and Reset Cookie Domain.
    5) Delete tools.php from your server.

    Now try to login again, do you still have the same problem ?

    Former vBulletin Support Staff
    Need Help?, Or P.M. Me

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