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  • Cookies/Log-In Issue

    So yesterday, out of no where, my forum started having log-in issues where users would log-in and then be directed back to the home page, but not be logged in. But then when you navigate somewhere else it then shows you as logged in.

    No changes were made to the forum. This just started happening. I haven't changed any of the cookie settings from the blanks in the default either.

    Does anyone know where I can start troubleshooting?

    Oh, and I cleared my cookies and that didn't do anything. I have already repaired the tables as well.

  • #2
    Hi Kajouka;

    Does this happen to all users, or just yourself?
    MARK.B | vBULLETIN SUPPORT

    TalkNewsUK - My vBulletin 5.5.2 Demo
    AdminAmmo - My Cloud Demo

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    • #3
      This started happening to all users yesterday afternoon.

      Comment


      • #4
        Could you possibly create a test log in (normal user, not admin or moderator) and let me have the details and a link to your site?
        PM is fine if you prefer.
        MARK.B | vBULLETIN SUPPORT

        TalkNewsUK - My vBulletin 5.5.2 Demo
        AdminAmmo - My Cloud Demo

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        • #5
          Ok I have the login details - thanks.

          From what I can see, the login carries fine until you hit /index.php, whereupon the login does not persist. It's not logging you out as such, because if you visit another part of the forum, you are logged in again.

          Your register link is also showing up when logged in - not sure if that's related, or just not properly conditionalised for guests only, I suspect the latter.

          It looks like there's quite a few add ons running on the index page, which would be the first thing to check.

          Please try the following:

          To disable the plugin/hook system completely, edit includes/config.php and add the following code:
          Just below
          Code:
          <?php
          enter
          Code:
          define('DISABLE_HOOKS', true);
          Re-upload the file and then re-test - do you still have the same problem?
          MARK.B | vBULLETIN SUPPORT

          TalkNewsUK - My vBulletin 5.5.2 Demo
          AdminAmmo - My Cloud Demo

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          • #6
            Ok, I definitely agree it's on the index page, because after I did that, my quick account switch hook still SHOWS on the index page, but does not show on other pages. I still had a refresh a bunch to get the index page to update properly to show it going away, and I couldn't just click on the header to do that. I had actually refresh the whole page.

            Also, when I log out, and then click 'return to the page you were on' it takes me back to the index page that shows me logged in.

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            • #7
              Same Problem here. Today it start

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              • #8
                I just looked at your site while you had the plugin system disabled, and the index page is now working fine.

                So you have an add on causing this.

                Re-enable your plugins in config.php, then use the plugin & product manager to disable each plugin one by one until you find the one causing the problem.
                You will then need to ask the author of that plugin for support, most likely on www.vbulletin.org where modifications have their own release threads where you can get support.
                MARK.B | vBULLETIN SUPPORT

                TalkNewsUK - My vBulletin 5.5.2 Demo
                AdminAmmo - My Cloud Demo

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                • #9
                  I'm still having the problem though. I just logged in on a page not the index and after the login script I'm showing not logged in. I also haven't made any plug in changes in months and month. D

                  Daniel, also just started for you? Out of now where? No changes?

                  Are you noticing it with only certain browsers? Like, I don't have the problem at all on my cell phone.

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                  • #10
                    Originally posted by Kajouka View Post
                    I'm still having the problem though. I just logged in on a page not the index and after the login script I'm showing not logged in. I also haven't made any plug in changes in months and month. D

                    Daniel, also just started for you? Out of now where? No changes?

                    Are you noticing it with only certain browsers? Like, I don't have the problem at all on my cell phone.
                    Hi Kajouka;

                    I've tested in Firefox and Chrome.

                    The problem is related to plugins - as when you turned them off the problem goes away. You would need to identify which plugin causes the problem, and ask the author of that plugin for support. We are unable to provide support for third party plugins and code here.
                    MARK.B | vBULLETIN SUPPORT

                    TalkNewsUK - My vBulletin 5.5.2 Demo
                    AdminAmmo - My Cloud Demo

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                    • #11
                      Please clarify for me: I have the code you gave me in my config.php at this moment.

                      I should not be having the problem if it is plug-in related?

                      All my members and I are still having the same problem even with the plug-ins disabled right now.

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                      • #12
                        I'm in the same boat. Starting last night nothing but problems with logins, replies, etc. I've disabled all plugins and still no go.

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                        • #13
                          My members are now saying it's worse:
                          Yep i logged in its not showing me logged in ANYWHERE.
                          Yeah, it keeps making me [account]
                          It changed me from [account1] to [account2] when I tried to load up a private message
                          It's like the cookies have gone crazy.

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                          • #14
                            Exactly.

                            - - - Updated - - -

                            My users have stated that when viewing threads, all of the avatars are now theirs. I haven't been able to replicate that particular behavior on my end, but it's just so odd.

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                            • #15
                              We don't have that. It's just with posting/logging in. We all have more than one account and it will start randomly switching, invalidating security tokens, or just SHOWING logged out but then moving pages or hard refreshing will fix it. Sometimes. For some people.

                              What browser are you using? Is it all that are having problems or just firefox/chrome?

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