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  • Reset password emails have stopped being sent

    Hi there,

    Just recently I've found that users 'reset password' emails are not being sent from my vbulletin 3.8.7 board. For some reason they're stuck in the mail queue on my server, I haven't changed anything.

    I've tried using the SMTP option instead to no avail. Does anyone know what might be causing this, or can someone help me please?

    Many thanks,

    Andy

  • #2
    When you run the email diagnostic under Maintenance -> Diagnostics, what are the results?

    Are there any entries in your mail log on the server for these emails?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

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    • #3
      Originally posted by Wayne Luke View Post
      When you run the email diagnostic under Maintenance -> Diagnostics, what are the results?

      Are there any entries in your mail log on the server for these emails?
      I think the problem is now fixed. I called my server support people who said I didn't have RDNS activated on the server. The test I did worked so fingers crossed!

      Thanks,

      Andy

      Comment

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