No announcement yet.

COPPA issue after latest update

  • Filter
  • Time
  • Show
Clear All
new posts

  • COPPA issue after latest update

    I recently installed the patch as recommended so am running 3.8.7 patch 3.

    Suddenly people trying to register for the forum started reporting a "you have entered an invalid birthday" message after submission of the registration form even though they were not asked to enter their date of birth on the form.

    When I inspected the registration form the date of birth section was not showing up. Disabling COPPA is the only way to get it to show up.

    I had been running the vbStopFormSpam plugin but disabling this has no effect.

  • #2
    To troubleshoot this, first download a fresh copy of the vBulletin ZIP file from the Members Area then reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    Next, disable all plugins.Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php:

    define('DISABLE_HOOKS', true);

    Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

    Do you have the same problem?
    Vote for:

    - *Admin Settable Paid Subscription Reminder Timeframe*
    *PM - Add ability to reply to originator only*
    - Add Admin ability to auto-subscribe users to specific channel(s)
    - "Quick Route" Interface...


    • #3
      Cheers kermit. That worked a treat.


      widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.