Announcement

Collapse
No announcement yet.

After move to new host - cannot access admin control panel

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • After move to new host - cannot access admin control panel

    We migrated server hosts, and can access the Forum with some members complaining of getting login screen at each step of posting.

    Login to AdminCP is endless loop to login screen.

    Any suggestions?

  • #2
    Is the URL exactly the same? Have you tried renaming the cookie prefx value in config.php in case there's a corruption there?
    Vote for:

    - *Admin Settable Paid Subscription Reminder Timeframe*
    -
    *PM - Add ability to reply to originator only*
    - Add Admin ability to auto-subscribe users to specific channel(s)
    - Highlight the correct navigation tab when you are on a custom page
    - "Quick Route" Interface...
    - Allow to use custom icons for individual forums

    Comment


    • #3
      Originally posted by Trevor Hannant View Post
      Is the URL exactly the same? Have you tried renaming the cookie prefx value in config.php in case there's a corruption there?
      The DNS has not been updated, and using IP entry, I can get to the admincp login. The login will not authenticate, but takes me in loops.

      I found I can reply in the "General Forum" area, but many members cannot reply or new post.

      Comment


      • #4
        If the DNS hasn't updated and you have a cookie domain set, then that will cause issues. You may want to reset the cookie domain by uploading the tools.php file from your do_not_upload directory into your /admincp, point your browser at it and click to Reset your Cookie Domain Path.

        Please don't PM or VM me for support - I only help out in the threads.
        vBulletin Manual & vBulletin 4.0 Code Documentation (API)
        Want help modifying your vbulletin forum? Head on over to vbulletin.org
        If I post CSS and you don't know where it goes, throw it into the additional.css template.

        W3Schools <- awesome site for html/css help

        Comment


        • #5
          Originally posted by Lynne View Post
          If the DNS hasn't updated and you have a cookie domain set, then that will cause issues. You may want to reset the cookie domain by uploading the tools.php file from your do_not_upload directory into your /admincp, point your browser at it and click to Reset your Cookie Domain Path.

          I cannot get the tools.php to authenticate. ugh.

          Comment


          • #6
            I reloaded the 3.6.8 files and now cannot access ANY files. I was hoping reload would allow tools.php to authenticate.

            Comment


            • #7
              I copied the Forum from the old server to a zip file and uploaded.
              I again can see the forum, but still cannot access AdminCP.
              Any ideas how to continue?!?

              Comment


              • #8
                Start a support ticket, so we can take a look at what is going on. Chances are you have some bad cookie settings.

                Comment

                widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
                Working...
                X