Forum loading wrong server path. How to change it?

[Reizar]

Hi,

I just moved my vb forum onto a new server. The forum works fine a part from when it comes to uploading or viewing uploads. Whether it be attachments or album uploads. ( avatars still work fine though ).

I found why this is, when trying to upload. Its trying to upload to this server path: /home/oldcpanelusername/public_html/site-name/forums/images/album_images

My new server has a different cpanel name and thus the server path is: /home/newcpanelusername/public_html/forums/images/album_images

Where in vbulletin can I change this so that it loads the correct server path?

[eJM]

The file you need to edit is config.php. It is located in the includes folder. The path statement is right around line number 103.

Jim

[Reizar]

The file you need to edit is config.php. It is located in the includes folder. The path statement is right around line number 103.

Jim

Hi,

Thanks, I edited the config file with the correct path. However when I try doing things like uploading a picture to an album, the forum still tries to load the old forum path?

[eJM]

Have you given the new server enough time to propagate? It can sometimes take a day or two. Have you tried clearing your browser's cache and cookies? Are other members having the same problem? Have you contacted your host about this issue?

Jim

[Reizar]

Have you given the new server enough time to propagate? It can sometimes take a day or two. Have you tried clearing your browser's cache and cookies? Are other members having the same problem? Have you contacted your host about this issue?

Jim

Yep, its been over 48 hours and has fully propagated. Ive tried clearing browser's cache and cookies, using different browsers and flushing my dns. There are many other members of the forum reporting the same problem, so it is site wide.

I haven't contacted my host as it seems like more of a vbulletin issue. They don't have experience with vbulletin as a CMS, so I thought I would ask on the vbulletin forums first.

[Trevor Hannant]

In AdminCP > Attachments > Attachment Storage Type, what do you have there?

[Reizar]

In AdminCP > Attachments > Attachment Storage Type, what do you have there?

It says: Attachments are currently being stored in the database

[Trevor Hannant]

Sorry, should have also asked you to check:

AdminCP > User Albums > Album Picture Storage Type

[Reizar]

Sorry, should have also asked you to check:

AdminCP > User Albums > Album Picture Storage Type

It says: Album pictures are currently being stored in the file system without direct access to thumbnails

[Trevor Hannant]

Please fill out a support ticket at:

http://members.vbulletin.com/members...ontactform.php

Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.

[Reizar]

This issue was submitted through a support ticket and has now been solved. This thread can be closed.