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  • Member count wrong.

    A couple days ago my user count under statistics at the bottom of my forum showed just over 18,000 which should be correct, today it shows just over 16,000. Any idea what could have happened there?

    Thanks!

  • #2
    If you made no changes then there is nothing in the default vB code that woudl cause this. Either many accounts were deleted, or you have a modification causing this.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      Strange. We didn't delete anything and there were no changes to mods or updates to the site at all. We only have a few mods and haven't changed those in a couple years.

      Is there a way I can take my DB backup from a few weeks ago and merge back all the user accounts but nothing else?

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      • #4
        Originally posted by dklassen View Post
        Is there a way I can take my DB backup from a few weeks ago and merge back all the user accounts but nothing else?
        That's a bit extreme. You shouldn't rely completely on what those statistics tell you. Go into the database itself (or AdminCP) and confirm how many users you actually have before taking a risky step.
        To be updated...

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        • #5
          Use phpmyadmin and browse the 'user' table, it will show you how many users you have. That number should match what your member statistics shows.

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          • #6
            Originally posted by dklassen View Post
            Strange. We didn't delete anything and there were no changes to mods or updates to the site at all. We only have a few mods and haven't changed those in a couple years.

            Is there a way I can take my DB backup from a few weeks ago and merge back all the user accounts but nothing else?
            That will very likley mess your database up permanently. I would not recommend it.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment

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