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I need help setting up my forum with another hosting server

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  • I need help setting up my forum with another hosting server

    I recently switched servers and the new one is trying to set it up from a backup made on Plesk. For some reason, the new server is unable to finish the installation of my forum and I don't know how to answer their question, which is:
    I have imported the backup provided, and your site is showing a landing page. I checked your forum, and it's giving a 500 error. Do you have any modules that need to be configured or anything that you're aware of?
    Can somebody help me? Any information will be mostly appreciated

  • #2
    Not really enough info to help. However 500 Internal Server errors are logged. Your host should be able to find the exact cause of this in the server error logs.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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