Not getting new user emails

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  • attroll
    Senior Member
    • Jan 2003
    • 1093
    • 4.2.X

    Not getting new user emails

    I stopped getting new user emails notifications for some reason on all my VB sites. I checked my Scheduled Task Manager in my Admincp and the Daily Statistics Log is set to 0***.

    Does anyone have any ideas why I would stop getting new user notifications in my email? It is not just me. I have one other person that should be being notified and he is not getting the notifications either.

    I need some help please.
  • Lynne
    Former vBulletin Support
    • Oct 2004
    • 26255

    #2
    When did this happen? Anything change on your site at that point Is it only new user emails that aren't getting sent? In vboptions > registration options > Email Address to Notify About New Members, do you separate those emails by a space or a comma?

    Please don't PM or VM me for support - I only help out in the threads.
    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
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    • attroll
      Senior Member
      • Jan 2003
      • 1093
      • 4.2.X

      #3
      The emails in the vboptions > registration options > are separated by a space.
      This started happening about a month ago after my server started email spoofing. We have since fixed this. I am not sure if this had anything to do with emails not get sent out now or not.

      Comment

      • Lynne
        Former vBulletin Support
        • Oct 2004
        • 26255

        #4
        Have you looked at your email logs on the server? I'd take a look there and see if you can find out what is going on.

        Please don't PM or VM me for support - I only help out in the threads.
        vBulletin Manual & vBulletin 4.0 Code Documentation (API)
        Want help modifying your vbulletin forum? Head on over to vbulletin.org
        If I post CSS and you don't know where it goes, throw it into the additional.css template.

        W3Schools <- awesome site for html/css help

        Comment

        • Steve Machol
          Former Customer Support Manager
          • Jul 2000
          • 154488

          #5
          I also recommend separating those with a comma to see if that works. That is the way I have it on my forums and those emails work fine.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
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