safari login problem

[sassou2010]

hi
I have 300,000 members on my board. My email inbox is filling up with complaints.
the problem is that my members including me can't login to the board using Safari including (ipad/ipod/iphone).
can you help me please to fix it ?

[Lynne]

Create a new style with no parent:

• Styles & Templates > Style Manager > Add New Style
• Parent Style: No Parent Style
• Title: Default vBulletin
• Allow User Selection: Yes
• Save

Set it as your default in vboptions > styles > default style and then login to the site using that totally default vbulletin style - do you still have the same problem?

[sassou2010]

yes it works but i can't reply on the topics !

[Lynne]

So, using a default style allows you to login, but now you can't reply? Check Usergroup Manager > find your usergroup > check Post / Thread Permissions Then check Forum & Moderators > Forum Permissions > check forums and usergroups for Post / Thread Permissions And lastly, check Forum Manager > edit forum > make sure Act As Forum is set to Yes, as is Forum is Active and Forum is Open.

[sassou2010]

same problem,
help please

[Lynne]

You checked all the usergroup settings and they are fine? And the forum permissions settings and they are fine? The next step then is to still keep your default style, but also disable your modifications/plugins and see if you still have this problem.
Note: To temporarily disable the plugin system, edit includes/config.php and add this line right under <?php

define('DISABLE_HOOKS', true); 

[sassou2010]

it does not work, when the user enter the username and password they receive the succefully logged in and then redirected to home page just like if they havn't logged in :/

[Steve Machol]

This is probably a cookie domain/path issue. To fix this, upload the tools.php script in the 'do_not_upload' folder of the vB zip file to your Admin CP directory and run it from your browser. Use this to reset the cookie domain and path back to the defaults. And then leave your cookie domain and path at the default settings. There is no reason to change these. If you need to specify a unique cookie, use the cookie prefix setting in config.php instead.

Otherwise this has to be due to a modification.

[Lynne]

You you allow users to view your site via both www.yoursite.com and just yoursite.com? If so, you need to have your cookie domain (vboptions > cookies > cookie domain) set to ".yoursite.com" (no quotes, but note the period at the beginning).