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Users complain about Unsolicited Emails?

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  • Users complain about Unsolicited Emails?

    In the past day on my VB forum running 3.8.x, I ahve multiple users complain about unsolicited emails from other members, psots from my site...

    In my admincp panel, users are NOT allowed to email each other... What else should I be looking for?

  • #2
    To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    Next, disable all plugins.

    Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    Do you have the same problem?
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    • #3
      Since you say it's posts from your site, i would guess that they have maybe subscribed via email to a thread, and are receiving email updates of the thread - they can go to usercp and change the subscription type or you can go to their profile in ACP and delete all subscriptions. (if that's the problem of course. )

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