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Not All Visitor Messages Appearing

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  • Lynne
    replied
    Did you also enable it in the usergroup manager for the usergroups? There is a whole section in the usergroup manager relating to visitor messages.

    Leave a comment:


  • Kadi
    replied
    Even if it has just been enabled by Admin?

    I'm getting complaints that it isn't appearing.

    Also, if a member chooses to show only to friends, that means admin and moderators can't see it?

    Leave a comment:


  • Lynne
    replied
    They can turn them off completely in their user cp or they can set the privacy for them to only show to friends.

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  • Kadi
    replied
    Sorry. I meant the visitors messages tab is not showing. It is enabled for all members but not showing for all of them.

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  • Trevor Hannant
    replied
    Have they been moderated?

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  • Kadi
    replied
    It's not showing for members either. Although they are all one user group.

    Leave a comment:


  • Kadi
    started a topic Not All Visitor Messages Appearing

    Not All Visitor Messages Appearing

    Hi,

    As Admin, why can't I view all members' visitor messeages on their profiles? Some appear and some don't. Is there an option I'm missing?

    Thanks.

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