User profile problem

[Gri]

When we click on a single user's profile get this error message:

This user has not registered and therefore does not have a profile to view

This doesn't happen to all members, only to a single member, what can be the reason? How can I fix it?

[04wayne]

Is it something to do with the permissions or are they in a separate usergroup to other people? Alternatively, have they validated their account, via the email that gets sent?

I can't think of anything else! Sorry!

[Gri]

Yes, this member has validated his account and can post on forums, but his profile is unaccessible.

No changes has been made to his profile, no change of usergroups etc.

[zomega]

Go under maintenance -> update counters -> fix broken users profiles

I hope that helps. Regards,
Zero Omega

[Gri]

Unfortunately it didn't work. It's still:

This user has not registered and therefore does not have a profile to view.

[zomega]

Hmm...why not just delete his account and have him register again, then transfer his reputation and post count over. That's better than the other option which is playing with his account inside the actual database. Do you have phpMyAdmin?

[Gri]

If nobody from vBulletin staff answers, we will do this.

Any ideas from vB staff?