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  • recently moved servers

    I recently moved servers. When trying to use the find or search for users function in the admincp it pulls up all users. Any idea why this is happening?

    Thanks,
    Itworx4me

  • #2
    What are you doing exactly?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment


    • #3
      Under the heading users in the admincp. Search for users. Clicking on this function..entering a name to search for. It brings up the start of every user with the starting letter A when you were searching for a persons name that started with an M. When this search comes up with all the users that start with A. I click the next page and it just keeps looping to the same page. It never changes pages. Hope this helps.

      Thanks,
      Itworx4me

      Comment


      • #4
        That does not happen with the default vB code. This is either from an add-on or a bad server move.

        To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

        Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

        [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

        Next, disable all plugins.

        Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

        define('DISABLE_HOOKS', true);

        Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

        Do you have the same problem?
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment


        • #5
          Ok,

          I re-uploaded all files. Tried to click on suspect files and it comes up as a blank blue vbulletin screen. Still cannot search. I am thinking it is a server setting but just don't know which one would cause this. Any ideas?

          Thanks,
          Itworx4me

          Comment


          • #6
            There are a number of server issues that could cause that. Please see this for all the known causes of blank or 'white' pages:

            http://www.vbulletin.com/docs/html/blank_pages
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment


            • #7
              Here are the php settings. Let me know if you see anything wrong?

              allow_call_time_pass_reference On
              allow_url_fopen On
              allow_url_include Off
              always_populate_raw_post_data Off
              arg_separator.input &
              arg_separator.output &
              asp_tags Off
              auto_append_file no value
              auto_globals_jit On
              auto_prepend_file no value
              browscap no value
              default_charset utf-8
              default_mimetype text/html
              define_syslog_variables Off
              detect_unicode On
              disable_classes no value
              disable_functions no value
              display_errors STDOUT
              display_startup_errors Off
              doc_root no value
              docref_ext no value
              docref_root no value
              enable_dl On
              error_append_string no value
              error_log error_log
              error_prepend_string no value
              error_reporting 6135
              expose_php On
              extension_dir /usr/local/lib/php/extensions/no-debug-non-zts-20060613
              file_uploads On
              highlight.bg #FFFFFF
              highlight.comment #FF8000
              highlight.default #0000BB
              highlight.html #000000
              highlight.keyword #007700
              highlight.string #DD0000
              html_errors On
              ignore_repeated_errors Off
              ignore_repeated_source Off
              ignore_user_abort Off
              implicit_flush Off Off
              include_path .:/usr/lib/php:/usr/local/lib/php
              log_errors On
              log_errors_max_len 1024
              magic_quotes_gpc Off
              magic_quotes_runtime Off
              magic_quotes_sybase Off
              mail.force_extra_parameters no value
              max_execution_time 30
              max_input_nesting_level 64
              max_input_time 60
              memory_limit 128M
              open_basedir no value
              output_buffering no value
              output_handler no value
              post_max_size 128M
              precision 12
              realpath_cache_size 16K
              realpath_cache_ttl 120
              register_argc_argv On
              register_globals Off
              register_long_arrays On
              report_memleaks On
              report_zend_debug On
              safe_mode Off Off
              safe_mode_exec_dir no value
              safe_mode_gid Off
              safe_mode_include_dir no value
              sendmail_from no value
              sendmail_path /usr/sbin/sendmail -t -i
              serialize_precision 100
              short_open_tag On
              SMTP localhost
              smtp_port 25
              sql.safe_mode Off
              track_errors Off
              unserialize_callback_func no value
              upload_max_filesize 128M
              upload_tmp_dir no value
              user_dir no value
              variables_order EGPCS
              xmlrpc_error_number 0
              xmlrpc_errors Off
              y2k_compliance On
              zend.ze1_compatibility_mode Off

              Thanks,
              Itworx4me

              Comment


              • #8
                I don't see anything offhand but there are a lot more potential causes in that link I provided.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment


                • #9
                  I went through the list on that link you provided. Everything looked good except it won't let me create a new style. I just get a blank blue screen. It has to be something simple that we are missing.....

                  Would mod_security have anything to do with this? If so what would you change to the config of mod_security?

                  Thanks,
                  Itworx4me

                  Comment


                  • #10
                    Diognostics

                    mod_security

                    AJAX Unicode Issue Yes

                    I had mod security running on the old server and this error wasn't present. What need to be changed in the config of mod_security for this to work correctly?

                    Thanks,
                    Itworx4me

                    Comment


                    • #11
                      Originally posted by Itworx4me View Post
                      Diognostics

                      mod_security

                      AJAX Unicode Issue Yes

                      I had mod security running on the old server and this error wasn't present. What need to be changed in the config of mod_security for this to work correctly?

                      Thanks,
                      Itworx4me
                      Is mod_security config exactly the same as before?
                      Shamil Nunhuck, - Radon Systems Ltd.
                      VPS + Dedicated Server Hosting and Management
                      vBulletin Hosting and Services
                      Server / Website Consultation

                      Comment


                      • #12
                        Originally posted by ct2k7 View Post
                        Is mod_security config exactly the same as before?
                        Probably not.

                        Comment


                        • #13
                          Originally posted by Itworx4me View Post
                          Probably not.
                          that's where you start then
                          Shamil Nunhuck, - Radon Systems Ltd.
                          VPS + Dedicated Server Hosting and Management
                          vBulletin Hosting and Services
                          Server / Website Consultation

                          Comment


                          • #14
                            getting ajax error

                            Like you I switched servers as well and did vb upgrade. Now search does not work correctly and the ajax error box pops-up with the mod_security and communication error Everything else appears to be working fine. Dumped cache from habit when making changes. I just purchased the forum so I do not know what the previous settings were.So what might the second step be?
                            Last edited by KantosKan; Mon 24th Aug '09, 5:36pm.

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                            widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
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