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Profiles vanished with 3.8.3 install

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  • Profiles vanished with 3.8.3 install

    Since I did a clean install of 3.8.3, people's profiles have vanished as has the ability to see 'who's online' -- both links bring up blank pages. The members list does come up however. Also in the Admin CP I now only get a brief single column of info on each user without any profile detail or the ability to see all the possible usergroups they can go into and so on.

    The forum is at

    I did have the forum set so that only registered users can see profiles.

    Any idea how to fix this? I did a reinstall thinking that might correct it but I still have no profiles.


  • #2
    PS I did do a search for similar threads to try and solve this but they seemed to be related to other possible causes like template modifications.


    • #3
      Here is a page from the manual about troubleshooting blank or 'white' pages:

      You may want to look at your error_logs (if you don't know where they are, ask your host) and see if they give a clue about what is going on also.

      Please don't PM or VM me for support - I only help out in the threads.
      vBulletin Manual & vBulletin 4.0 Code Documentation (API)
      Want help modifying your vbulletin forum? Head on over to
      If I post CSS and you don't know where it goes, throw it into the additional.css template.

      W3Schools <- awesome site for html/css help


      • #4
        Thanks! Will do and see if I can solve this.


        widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.