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vB Causes Site to Crash

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  • vB Causes Site to Crash

    Hey everybody,

    I have found out that vBulletin is causing my site to crash. The server load, memory usage, etc is perfect, no problems at all during the crash. I can access WHM/Cpanel, the FTP and everything works perfect except the site itself. This includes non-vB pages. When the site crashes vBulletin and non-vB pages don't work. What I am trying to say is the HTTP pages don't work.

    I've tried to restart apache, but that doesn't help. What DOES help is when I rename the folder for vBulletin (from forums to like forums5) so none of my visitors can access it. Once I rename the folder so that vB inaccessible to my visitors, the site works! Within minutes of making it available to the visitors again, it crashes. And during this time, as I said before, WHM shows everything is perfect. (see here:

    I asked my sites server management what the problem is and they said the problem is with the file references. They said the connections from HTTP references affect apache performance and are causing my site to crash. Their solution was that I should reference vB's files by their absolute path and that this will reduce the http connections from the server IPs internally.

    But my question is, doesn't vBulletin already do this? And if not what can I do to make it do so? How can I optimize vB for apache and how can I solve my problem?

    Any help is much appreciated!
    Thank you.

    Edit: I would just like to add that this problem just started happening on like the 25th. I have not make any changes to vB by adding mods anytime recently. Prior to the 25th, vB has been working perfectly for over a year. Also, I am using vB 3.8.2
    Last edited by shaqman; Sun 28th Jun '09, 4:45pm.

  • #2
    I have no idea what your host means. Can you get more info?

    Also if vB was qworking fine before the 25th and you made no changes, then that would indicate this is a server issue and not a vB one. If it were a problem with vB then it would have happened before as well.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

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    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    • #3
      Thanks for your quick reply,

      My host means that vBulletin is accessing files using HTTP (like as opposed to an absolute path (like /path/to/my/forums) when it calls files.

      They suggested I use /path/to/my/forums since that will prevent all the http connections. The only problem is I don't know where vB uses HTTP notations to call files.

      Can you please assist me?

      Thank you.


      • #4
        vBulletin does not do that. Third party addons may however.


        widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.