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Verification email not working upon registration

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  • Verification email not working upon registration

    Ever since we upgraded to 3.8, any registering member who tries to verify their email cannot. The links just aren't working in their email. They have been using the contact us form to let me know and I have been manually approving them. Some of them have tried to copy and paste the link into their browser too, but it still will not verify their email. Link broken somewhere? How can I fix this?

    Email groups so far:
    Yahoo
    Gmail
    Hotmail
    Buesgy

    Thank you
    A friendly and fun pareting community www.justusparents.com :)

  • #2
    Make sure this setting is correct or the activation links will be wrong:

    Admin CP -> vBulletin Options -> Site Name / URL / Contact Details -> Forum URL

    Comment


    • #3
      Originally posted by Jake Bunce View Post
      Make sure this setting is correct or the activation links will be wrong:

      Admin CP -> vBulletin Options -> Site Name / URL / Contact Details -> Forum URL
      All of that is correct.
      A friendly and fun pareting community www.justusparents.com :)

      Comment


      • #4
        I just registered on your forum and I get this:

        To complete your registration, please visit this URL:
        /register.php?a=act&u=3217&i=<activation code here>
        The URL is incomplete. It's missing the whole Forum URL setting.

        Since you already confirmed that setting is correct I suspect this is a problem with your customizations. Try disabling your plugins:

        Admin CP -> vBulletin Options -> Plugin/Hook System

        Also run a file check to look for customized files. Upload the original files if any problems are reported:

        Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

        Comment


        • #5
          I cleared the fields and put in the info again. The activation links in the validate emails are working again. Thank you for the input.

          However, when I was testing it out, I have a different issue, regarding the registration. The four times I registered, each time I hit the "Complete Registration" at the end, I do not get the page that says to check email to validate it.
          Instead, I get a page that only says this:
          vBulletin Message
          You did not specify a username for your post.


          I know this is incorrect, and is certain to be confusing for new members. It's confusing for me, LOL! What post is it trying to make through the registration process?
          A friendly and fun pareting community www.justusparents.com :)

          Comment


          • #6
            Do you have that problem with your addons disabled?

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