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Strange happenings when new users join and automatic email to admin is sent

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  • Strange happenings when new users join and automatic email to admin is sent

    Everything has been running just fine when new users join it sends me a email with the normal info and from the normal address.

    Until recently ..

    The email address that the email is being sent from is fine [email protected] but the name is incorrect

    Normally the email would be Firstname: Admin Surname: My Site name but now all of a suddenly that has been replaced by a single "_" and I've noticed also the referrer is also a "_" but when I look at the users account under referrer it is blank!!

    So for example:

    from _ <[email protected]>

    There is a new user, blahtestlbah at <My SITE>

    To view their profile, go here:

    http://www.mydomain.com/forum/members/blahtestlbah.html

    Email Address : [email protected]
    Birthday :
    Referrer: _
    IP Address: 212.248.XXX.XX

    Any help would be greatly appreciated..

  • #2
    That uses the forum name:

    Admin CP -> vBulletin Options -> Site Name / URL / Contact Details -> Forum Name

    Comment


    • #3
      Originally posted by Jake Bunce View Post
      That uses the forum name:

      Admin CP -> vBulletin Options -> Site Name / URL / Contact Details -> Forum Name

      Hmm, I think I've probably confused everyone

      My main problem is that the from when I receive the email notification is from "_" and the referrer is always "_" also I assume has nothing to do with the above as all the entries are correct and no "_" is there.

      It was also working fine before upgrading to 3.8

      Comment


      • #4
        Ah I see what you mean and yes the info in forum name is all correct but the name is still "_"

        I have just been looking at my email and I think I might have something this all started after a user joined with a "_" in their username!

        Comment


        • #5
          Just to add to the confusion:

          I have received some reported post warnings via email today and the from section was 100% correct and no "_" so it's only when new users sign up!

          Comment


          • #6
            Seems you're not the only one...

            http://www.vbulletin.com/forum/showthread.php?t=297530

            Where there's smoke there's fire. Looks like a bug. Not exactly a critical one though.

            Comment


            • #7
              any official response to this?

              Thanks for pointing that out Zenith!

              Comment


              • #8
                I have seen other users report this same problem. I have already thoroughly tested this on my test forum and I cannot reproduce it. The emails definitely use the forum name setting. Maybe you have an addon that is causing this problem.

                Comment


                • #9
                  After extensive testing I can confirm the problem was caused by vB Optimise here: http://www.vbulletin.org/forum/showthread.php?t=199207

                  Thanks to everyone for the help/input.

                  Comment

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