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Blank From Address

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  • Blank From Address


    I am in the process of setting up a new site using 3.8.0, however for some reason all of the email that is sent from the site is showing as '-' in the From field.

    I've checked the email options in the settings and these seem to be setup correctly.

    How do I fix this? Is there somewhere in the db I can do this?

  • #2
    This is the from address:

    Admin CP -> vBulletin Options -> Site Name / URL / Contact Details -> Webmaster's Email


    • #3
      This is filled in correctly, also all the reply notifications and the pm notifications show the correct details.

      I think I might not have made myself clear.

      The actual email address is totally fine and when I receive most notifications, they are from the following:

      Site Name <[email protected]>

      HOWEVER, when somebody registers, and only when somebody registers, the format of the email is as follows:

      - <[email protected]>

      ie: the name shows just as a hyphen whilst the email address is still fine.


      • #4
        I have seen this before but I cannot reproduce it on the default software. I suspect a customization is to blame. Try disabling your plugins:

        Admin CP -> vBulletin Options -> Plugin/Hook System

        Also run a file check to look for customized files. Upload the original files if any problems are reported:

        Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions


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