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  • Unable to save image

    Since I recently upgraded our board from 3.7.x to 3.8, I have gotten a few PMs from users saying that they can't upload an avatar. They get the error "Unable to save image". One of the users allowed me to log into their account, and sure enough I get the error (see screen capture below). No mods to the board other than Sphinx.
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  • #2
    Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

    Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      If you save your images in the filesystem?

      Ensure that you chmod your directory to 777 or you will get that error.

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