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  • Social Groups image preview

    Hi,
    i have installed VB 3.8, it doesn't show the icon on the main page of the social groups.

    Anyone can help me?
    Attached Files

  • #2
    I just tested this on my test forum. I actually had the same problem when I created a social group and assigned it an image. This was because the thumbnail generation failed due to an open_basedir restriction on my server. I had to enable safe mode:

    Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Safe Mode Upload Enabled

    This all depends on your server configuration though.

    After changing this setting I had to re-upload the social group image to generate the proper thumbnail. I couldn't find any option to rebuild social group thumbs.

    Comment


    • #3
      Originally posted by Jake Bunce View Post
      I just tested this on my test forum. I actually had the same problem when I created a social group and assigned it an image. This was because the thumbnail generation failed due to an open_basedir restriction on my server. I had to enable safe mode:

      Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Safe Mode Upload Enabled

      This all depends on your server configuration though.

      After changing this setting I had to re-upload the social group image to generate the proper thumbnail. I couldn't find any option to rebuild social group thumbs.
      Thanks so much, i've solved my problem putting the images on the filesystem and not on the database. It works now. o_O

      Comment


      • #4
        Originally posted by Jake Bunce View Post
        I just tested this on my test forum. I actually had the same problem when I created a social group and assigned it an image. This was because the thumbnail generation failed due to an open_basedir restriction on my server. I had to enable safe mode:

        Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Safe Mode Upload Enabled

        This all depends on your server configuration though.

        After changing this setting I had to re-upload the social group image to generate the proper thumbnail. I couldn't find any option to rebuild social group thumbs.

        I do it. But the problem not solved. What can I do? When upload an icon, its doesn't save in "thumbs" folder and doesn't show.

        Comment


        • #5
          Originally posted by Tarfandestan View Post
          I do it. But the problem not solved. What can I do? When upload an icon, its doesn't save in "thumbs" folder and doesn't show.
          Had you set the folder cmd 777?

          Comment


          • #6
            OOPS, really sorry. I didn't change the permission of thumbs folder. Solved.

            Comment


            • #7
              I had the same problem. I just turned on safe mode and uploaded the default image.... but nothing has changed (Besides the default image appearing).
              Users that uploaded their own icon still have a blank dot. Do they need to re upload?

              Comment


              • #8
                Originally posted by Nadavy View Post
                Do they need to re upload?
                Yes.

                Originally posted by Jake Bunce View Post
                After changing this setting I had to re-upload the social group image to generate the proper thumbnail. I couldn't find any option to rebuild social group thumbs.

                Comment


                • #9
                  Thanks all Problem solved once and for all.

                  Comment


                  • #10
                    Thank you! it worked for me too!!

                    Comment

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