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formatting and smilies do not work in Firefox

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  • formatting and smilies do not work in Firefox

    I just upgraded and when I try to post a reply, the formatting tools and smiley icons do not work if I try clicking them. For some reason, they work here on these forums, but not on mine. Any ideas?

  • #2
    To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    Next, disable all plugins.

    Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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    • #3
      thank you for the reply. Reuploading all the files and reverting all the modified templates fixed the problem. I suppose one of my 'hacks' was interfering.

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      • #4
        Actually I just discovered that it's not a problem with my mods. Instead, it seems to be an issue with my firewall software. When I have the firewall/Antivirus enabled, the formatting buttons & smilies stop working. If I disable the software, everything works fine.

        I use kaspersky & firefox. Strange that everything works fine on these forums, but not on mine. Any ideas?

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