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Admin login not working after re-install

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  • Admin login not working after re-install

    After upgrading from 3.8.4 to 4.1.11 the whole thing blew up and I have
    started all over by installing 3.8.4 into a fresh new directory. So far
    so good, 3.8.4 installed with no problem. I then imported the SQL that I
    had made from a 3.8.4 back up prior to starting the upgrades. Now it
    does not recognize my admin username/password. I have a secondary
    account with a different username/password. When I log in it gives me
    the thank you for logging in message and then takes me to a page stating
    that the site if temporarily offline and has the username/password
    prompt again. I have been trying to get this working for two days now
    and I am really frustrated. Any guidance as to how to get this up and
    running again will be greatly appreciated.

  • #2
    If you've set cookie values to something other than the default, then these could be causing issues. Upload the tools.php file in the do_not_upload folder of the ZIP fiel to your AdminCP directory and reset the cookie values using that.

    Can you now login?
    Vote for:

    - *Admin Settable Paid Subscription Reminder Timeframe*
    *PM - Add ability to reply to originator only*
    - Add Admin ability to auto-subscribe users to specific channel(s)
    - "Quick Route" Interface...


    • #3
      Thank you Trevor!!! I am now able to access the reconstituted 3.8.4 version. Now I just need to make the upgrade to 4.1.11 work.


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