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Upgraded from 3.8 to .8.4.pl1 - Broken Avatars

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  • Steve Machol
    replied
    If you really have removed all add-ons and can duplicate this problem with the original templates then fill out a support ticket at:

    http://members.vbulletin.com/members...ontactform.php

    Please include a complete description of the problem and be sure to include the login info to your Admin CP, phpMyAdmin and FTP in the 'Sensitive Data' field.

    Leave a comment:


  • pwog
    replied
    Hi Steve,

    I had the board set up on another server - no more error messages, but still no avatars displaying. Any more suggestions?

    Leave a comment:


  • Steve Machol
    replied
    That error means:

    Error code 28: No space left on device


    One or more partitions on your server is out of space or doesn't have enough space to complete this operation. Shutdown your forums (if you can) and contact your host immediately. You or your host will need to find out which partition is low on space and free up some more space.

    Here is an explanation of the error on the MySQL site:

    http://www.mysql.com/news-and-events...000000249.html

    Leave a comment:


  • pwog
    replied
    Well, now I have a very different problem. When I try to go into vBulletin Options I get the following error:
    Database error in vBulletin 3.8.0:

    Invalid SQL:

    SELECT setting.*, settinggroup.grouptitle
    FROM settinggroup AS settinggroup
    LEFT JOIN setting AS setting USING(grouptitle)
    WHERE settinggroup.displayorder <> 0
    ORDER BY settinggroup.displayorder, setting.displayorder;

    MySQL Error : Can't create/write to file '/tmp/#sql_16f4_0.MYI' (Errcode: 28)
    Error Number : 1
    Request Date : Tuesday, November 17th 2009 @ 04:49:20 PM
    Error Date : Tuesday, November 17th 2009 @ 04:49:20 PM
    Script : http://www.prodiscussions.com/proboa...ons.php?null=0
    Referrer : http://www.prodiscussions.com/proboa...dex.php?do=nav
    IP Address : 72.227.92.115
    Username : admin
    Classname : vB_Database
    MySQL Version : 5.0.27-debug-log

    ******************

    If I try to go into Usercp I get this error:

    Database error in vBulletin 3.8.0:

    Invalid SQL:

    SELECT pm.*, pmtext.*, userlist_ignore.userid AS ignored
    ,icon.iconpath, icon.title AS icontitle
    FROM pm AS pm
    INNER JOIN pmtext AS pmtext ON(pmtext.pmtextid = pm.pmtextid)
    LEFT JOIN userlist AS userlist_ignore ON
    (userlist_ignore.userid = 1 AND userlist_ignore.relationid = pmtext.fromuserid AND userlist_ignore.type = 'ignore')
    LEFT JOIN icon AS icon ON(icon.iconid = pmtext.iconid)
    WHERE pm.userid = 1
    AND pm.messageread = 0
    ORDER BY pmtext.dateline DESC
    LIMIT 5;

    MySQL Error : Can't create/write to file '/tmp/#sql_16f4_0.MYI' (Errcode: 28)
    Error Number : 1
    Request Date : Tuesday, November 17th 2009 @ 04:51:04 PM
    Error Date : Tuesday, November 17th 2009 @ 04:51:04 PM
    Script : http://www.prodiscussions.com/proboard/usercp.php
    Referrer : http://www.prodiscussions.com/proboard/
    IP Address : 72.227.92.115
    Username : admin
    Classname : vB_Database
    MySQL Version : 5.0.27-debug-log

    **************

    Is it a permissions issue?

    Originally posted by Steve Machol View Post
    Check these settings:

    User CP -> Edit Options -> Thread Display Options -> Visible Post Elements

    Show Signatures
    Show Avatars
    Show Images (including attached images and images in [IMG] code)

    Leave a comment:


  • Steve Machol
    replied
    Check these settings:

    User CP -> Edit Options -> Thread Display Options -> Visible Post Elements

    Show Signatures
    Show Avatars
    Show Images (including attached images and images in [IMG] code)

    Leave a comment:


  • pwog
    replied
    Hi Steve,

    I finally got around to doing all the below, but the avatars are still not displaying. If I go to an individual user's profile the avatar shows up, but will not display on the forum pages.

    Originally posted by Steve Machol View Post
    A simple upgrade would not have done that. To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions


    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    Next, disable all plugins.

    Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

    Do you have the same problem?

    Leave a comment:


  • Steve Machol
    replied
    A simple upgrade would not have done that. To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

    Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions


    [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

    Next, disable all plugins.

    Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

    define('DISABLE_HOOKS', true);

    Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

    Do you have the same problem?

    Leave a comment:


  • 04wayne
    replied
    You didn't remove the 'images' folder did you from your directory during the upgrade/updating process? I've done that before lol

    Leave a comment:


  • pwog
    started a topic Upgraded from 3.8 to .8.4.pl1 - Broken Avatars

    Upgraded from 3.8 to .8.4.pl1 - Broken Avatars

    Hi,

    I did the upgrade yesterday to 3.8.4.pl1 and every user's avatars broke - any suggestions?
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